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What is Voicent Predictive Dialer?

Voicent provides an intuitive predictive dialer software that includes a variety of dialing options, such as predictive, preview, and progressive dialing, as well as a specialized call center predictive dialer and manual dialing feature. This software significantly increases agent productivity and enhances campaign success rates by automating the dialing process, which allows it to efficiently navigate past busy signals, unanswered calls, and disconnected lines, and even leaves messages on answering machines when needed, all without necessitating your or your agent's involvement until a live connection is established. Furthermore, with user-friendly campaign management tools available, you can easily monitor and adjust predictive dialer campaigns, modify call volume settings, handle call forwarding, and transition between different dialing modes, including progressive, preview, manual, and predictive. Consequently, users can optimize their communication workflows and spend more time interacting directly with their clients. This all-encompassing solution empowers businesses to effectively enhance their outreach initiatives, ensuring that they can connect with a broader audience. Additionally, the flexibility of the software allows for seamless integration with existing systems, making it an ideal choice for various organizational needs.

What is DialShree?

DialShree stands out as a highly regarded contact center solution, versatile enough to cater to various situations, making it one of the top choices for call center software. It is adaptable for both cloud-based and on-premise setups, meticulously crafted with a variety of call center scenarios in mind, thus making it suitable for any size and type of call center operation. By utilizing DialShree, you can ensure optimal communication with your clients while enhancing the overall customer experience. This innovative software includes features that effectively filter out unwanted calls, such as busy signals, unanswered calls, disconnected lines, and voicemail systems. Moreover, this software-driven dialing solution significantly lowers operational costs by eliminating the need for expensive telephony hardware that often requires intensive maintenance. Whether you opt for our cloud-based contact center or the on-premise variant, DialShree is designed to streamline your inbound operations seamlessly. Ultimately, this solution not only boosts efficiency but also provides a scalable framework for future growth.

Media

Media

Integrations Supported

Voicent Communications

Integrations Supported

Voicent Communications

API Availability

Has API

API Availability

Has API

Pricing Information

$385 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voicent Communications

Date Founded

2001

Company Location

United States

Company Website

www.voicent.com/predictive-dialer.php

Company Facts

Organization Name

Elision Technolab

Date Founded

2007

Company Location

India

Company Website

www.elisiontec.com/contact-center-solution/

Categories and Features

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Categories and Features

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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