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What is Voiceworks?

Voiceworks serves as a robust cloud communications platform specifically designed for the UK business voice industry, enabling partners and service providers to deliver a wide variety of hosted VoIP solutions, unified communications, fixed mobile convergence, mobile offerings, and dependable connectivity options from a single, cohesive environment. This innovative platform seamlessly incorporates adaptable, cloud-based voice and collaboration tools, featuring Coligo, a mobile-focused UC solution augmented with AI functionalities, as well as Swyx, a flexible unified communications system that harmonizes voice, messaging, video, and sophisticated call routing across multiple devices, all while ensuring smooth integration with Microsoft Teams and performance analytics dashboards. Additionally, Voiceworks supports diverse deployment strategies and white-label solutions, empowering partners to tailor their services, provision offerings through a user-friendly self-service portal, and promptly meet customer needs, thereby promoting operational efficiency and enhancing client satisfaction. By refining various communication pathways, Voiceworks significantly improves the overall experience for both service providers and their customers, ultimately fostering stronger business relationships and trust.

What is Comcast Business VoiceEdge?

To fast-track your path to achievement, it is crucial to implement a reliable phone system that functions flawlessly across various locations and supports the applications and devices you use regularly. Our cloud-based PBX (private branch exchange) solution fulfills these needs and provides a host of benefits often found in traditional on-site PBX systems while eliminating the requirement for additional hardware and physical storage space. Comcast Business offers an extensive selection of hosted voice services designed for businesses of any size, all supported by the most expansive private voice-over-IP (VoIP) network in the country. When compared to conventional PBX solutions, VoiceEdge not only enhances performance but also decreases costs, simplifies management, and allows for greater scalability. Furthermore, our Business VoiceEdge Desktop App is now equipped with integrated Unified Communications tools that are essential for your organization’s connectivity. These features include a user-friendly softphone, voicemail access, screen sharing options, and integration with Chrome™, all consolidated on your desktop for optimal convenience and productivity. Consequently, these tools streamline your communication processes, enabling your team to operate more effectively and achieve greater success. By leveraging such advanced features, your business can ensure that it remains competitive in today's fast-paced environment.

Media

Media

Integrations Supported

Coalfire
DNSPerf
Delta Lake
Enreach
Grabyo
HiveMind
ITP
Media Monitors
Microsoft Teams
Oreka TR
Singular
Teamstack
Vantage Point
Wade & Wendy
businessphone.com

Integrations Supported

Coalfire
DNSPerf
Delta Lake
Enreach
Grabyo
HiveMind
ITP
Media Monitors
Microsoft Teams
Oreka TR
Singular
Teamstack
Vantage Point
Wade & Wendy
businessphone.com

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29.95/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voiceworks

Company Location

United Kingdom

Company Website

voiceworks.co.uk

Company Facts

Organization Name

Comcast

Company Location

United States

Company Website

business.comcast.com/enterprise/products-services/unified-communications/comcast-business-voiceedge

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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