Volanté POS vs. Inovalon Patient Payment Management

Standardized menus paired with role-based access security features ensure uniformity across multiple units while seamlessly supporting over 10,000 concurrent users. The employment of peer-to-peer computing technology removes any single point of failure, while the system operates on a Linux framework with a Java-based application that boasts an impressive uptime exceeding 99.99% and guarantees no loss of data. Daily automated backups reinforce reliability, providing a level of stability and robustness that is truly enterprise-class. With more than 200 pre-designed reports accessible and endless possibilities for tailored reporting on sales and business trends, organizations can extract invaluable insights into their operations. For administrators overseeing large communities, managing resident information, meal preferences, and dietary restrictions is straightforward. Furthermore, the support system is available around the clock, with an average wait time of just 1 minute and 30 seconds, ensuring prompt assistance when required. The streamlined ordering process results in faster transactions, increased check sizes, and the effective programming of automatic combos and promotions. Inventory management among concessions is made easier, and the use of handheld tablets helps alleviate lines while facilitating in-seat ordering within the venue. This robust platform empowers businesses to oversee hundreds of locations effortlessly via a web browser, standardizing menus, discounts, and security protocols throughout the organization, which in turn enhances operational efficiency and elevates customer satisfaction. Ultimately, it fosters a cohesive experience that benefits both management and patrons alike.

Provide round-the-clock access for patients, residents, and their caregivers to effortlessly handle payments for healthcare services, featuring secure and versatile payment options tailored to individual needs. A straightforward portal supports multiple payment types, ensuring users comprehend their financial obligations while enhancing overall satisfaction. Payments can be processed at the service point, online, through payment plans, by retaining cards on file, over the phone, or via mail, allowing for maximum flexibility. Streamline payment collection to improve cash flow for providers and residents alike. Centralize all payment details under one login for easier access and management. Leverage standard reporting tools or create and export an unlimited array of custom reports to minimize manual tasks. Keep track of and reconcile payments in real-time, ensuring accuracy and facilitating smooth end-of-day reconciliations. Improve the payment experience for patients, residents, and staff through flexible solutions such as text-to-pay, which not only enhances cash flow but also boosts convenience. This holistic approach simplifies payment management and strengthens the relationship between healthcare providers and those under their care, ultimately leading to better service delivery and patient satisfaction.