Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Flowlens Reviews & Ratings
    39 Ratings
    Company Website
  • BlueFolder Reviews & Ratings
    120 Ratings
    Company Website
  • TrueLoyal Reviews & Ratings
    241 Ratings
    Company Website
  • BLAZE Reviews & Ratings
    6 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    164 Ratings
    Company Website
  • Extole Reviews & Ratings
    67 Ratings
    Company Website
  • Labra Reviews & Ratings
    58 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,583 Ratings
    Company Website
  • Twilio Reviews & Ratings
    1,336 Ratings
    Company Website
  • MeridianLink Opening Reviews & Ratings
    18 Ratings
    Company Website

What is VonPing?

HiveBox™ utilizes exemplary business methodologies to enhance customer engagement and improve the sharing of experiences tied to various brands. By integrating unique, customer-centric features, we enable users to gather their insights and experiences in a single platform, which nurtures a strong relationship between brands and their clientele. Our vast marketplace framework, crafted by HiveBox™, streamlines the process of customer interaction across diverse channels, removing the hurdles associated with in-person outreach. With a simple click, our services become readily available, allowing businesses to maintain quick and consistent communication with consumers, which ultimately enhances account management and elevates customer satisfaction levels. Providing an outstanding ‘after-sales service’ experience is crucial, and we actively solicit customer feedback through an advanced notification system to gain a better understanding of their needs. Moreover, our model creates opportunities for agent involvement while delivering a comprehensive snapshot and timely updates to improve overall customer relations. This holistic strategy not only strengthens the connection between brands and consumers but also ensures that both sides prosper in their ongoing interactions. As we continue to evolve, our commitment to enhancing these relationships remains at the forefront of our mission.

What is FirstHive?

FirstHive is a comprehensive platform designed for managing customer data, empowering brands and marketers to harness their first-party data effectively. This tool facilitates the creation of personalized marketing campaigns that enhance conversion rates. Are you feeling overwhelmed by the myriad of channels through which customers engage with your brand? With numerous options available, your inquiries about customer behavior can seem endless. FirstHive provides solutions to help you navigate this complexity and reduce confusion. The platform has collaborated with various global brands across diverse industries such as Retail, Digital, Manufacturing, Travel, Hospitality, and BFSI, significantly expanding its reach. Currently, we boast four times the number of identities in our database compared to before, ensuring that all agencies utilizing FirstHive can access vital data. Importantly, personally identifiable information (PII) is masked to prioritize and protect data privacy. As such, FirstHive not only streamlines data management but also reinforces trust with customers by safeguarding their information.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per year
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hivebox Solutions

Company Location

India

Company Website

www.hivebox.in

Company Facts

Organization Name

eMart Solutions

Date Founded

2009

Company Location

United States

Company Website

www.firsthive.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Popular Alternatives

Popular Alternatives

Zed-Service Reviews & Ratings

Zed-Service

Zed-Axis Technologies
Cedara Hive Reviews & Ratings

Cedara Hive

Cedara