Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 5 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • SurveyLegend Reviews & Ratings
    1,881 Ratings
    Company Website
  • EBizCharge Reviews & Ratings
    208 Ratings
    Company Website
  • eMembership for Labor Unions Reviews & Ratings
    19 Ratings
    Company Website
  • Nasdaq Boardvantage Reviews & Ratings
    319 Ratings
    Company Website
  • Planview Portfolios Reviews & Ratings
    200 Ratings
    Company Website
  • Wrike Reviews & Ratings
    7,635 Ratings
  • SmartDraw Reviews & Ratings
    573 Ratings
    Company Website
  • Project Insight Reviews & Ratings
    122 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,089 Ratings
    Company Website
  • FirstPromoter Reviews & Ratings
    67 Ratings
    Company Website

What is VoteFirst?

VoteFirst operates as a platform for collecting feedback specifically tailored for SaaS products, allowing users to propose and vote on feature ideas through a publicly accessible board. This system enables product teams to efficiently handle incoming requests, as they can gather insights and prioritize development tasks based on various indicators such as votes, views, and comments, while also considering factors like effort and customer value. Furthermore, the platform allows for the customization of vote weights by connecting with customer and revenue data sourced from platforms like Stripe or Paddle. Among its features is a public roadmap that indicates the current status of features, categorizing them as Suggested, In Progress, or Completed, alongside a changelog, the option for anonymous voting, and a REST API for seamless integration. For developers, VoteFirst also includes a Swift package that simplifies the integration with iOS and macOS applications. Teams can conveniently migrate existing feedback from other platforms, such as Canny or Featurebase, ensuring a smooth transition. Tailored for software companies, VoteFirst is designed to enhance the process of gathering customer feedback, effectively communicating upcoming developments, and providing product updates, all within a unified platform that promotes collaboration and transparency throughout the product development journey. By integrating these capabilities, the platform not only makes teams more agile in responding to customer feedback but also helps to cultivate a more robust relationship between developers and their user base, ultimately leading to improved product outcomes.

What is UseResponse?

An all-encompassing, highly adaptable software solution for customer support and feedback is offered in both SaaS and on-premise formats. - Community Feedback Tool This feature enables you to gather, categorize, and oversee customer feedback and feature suggestions. With intelligent voting and commenting mechanisms, valuable insights are generated that can inform the creation of product development strategies. Additionally, comprehensive analytics and insightful reports allow for the evaluation of your support team's effectiveness and the analysis of customer experiences. - Ticketing Help Desk The robust ticket management system allows for the handling of tickets through customizable statuses, tasks, private notes, comments, and reports, along with Kanban Boards. Advanced automation and notification parameters not only streamline the workload for your support team but also contribute to significant cost savings. Moreover, this integrated system ensures that you can efficiently address customer concerns while enhancing overall service quality.

Media

No images available

Media

Integrations Supported

Paddle
Stripe

Integrations Supported

Azure DevOps
Confluence
DeepL
Facebook
Flowlu
Google Play
Google Workspace
HubSpot CRM
HubSpot Marketing Hub
Instagram
Jira
LINE
Salesforce
Slack
Viber
WhatsApp
WordPress
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

$9/project/month
The LITE plan costs $9 per project per month, and PRO costs $39 per month for unlimited projects. Annual billing saves about 17%. Both plans include a 14-day free trial that requires a payment card; cancel before the trial ends to avoid charges. The LIFETIME plan costs $999 as a one-time payment.
Free Trial Offered?

Pricing Information

$149.00/month/ 2 Agents
Including all the Enterprise-level features. Free setup assistance and training
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
On-Prem

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

VoteFirst

Date Founded

2026

Company Location

Czech Republic

Company Website

votefirst.app

Company Facts

Organization Name

UseResponse

Date Founded

2012

Company Location

United States

Company Website

www.useresponse.com

Categories and Features

Product Roadmap

Not specified

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Voice of the Customer (VoC)
Website Feedback

Customer Self-Service

Not specified

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Popular Alternatives

Popular Alternatives

LiveAgent Reviews & Ratings

LiveAgent

Quality Unit
Delighted Reviews & Ratings

Delighted

Qualtrics