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What is VoxDirect?

Stay in touch with your clients and ensure you never overlook a call with our all-encompassing voice and text marketing platform. The VoxDirect mobile app offers an integrated phone solution tailored for small enterprises, brimming with innovative and unique functionalities. You can now handle both personal and business calls using just one device. VoxDirect manages your professional communications with expertise, granting you the flexibility to connect with customers at your convenience. Effortlessly upload your contact lists or kick off a social media initiative encouraging individuals to “text JOIN to 800-123-4567” to expand your community. With a single click, you can engage with hundreds or even thousands of clients, streamlining your outreach efforts. Additionally, you have the capability to schedule messages and effectively target specific segments of your audience. Immediate, automated texts can also be dispatched to those who respond to particular keywords, ensuring that vital information and promotions are shared swiftly while enabling rapid replies. This seamless combination of communication features not only enhances your business operations but also positions you for success in a competitive landscape. As a result, you can focus on building stronger relationships with your customers.

What is 2way?

Consider shifting from phone calls to text messaging for your customer interactions. By utilizing a straightforward two-way texting platform, you can easily send, receive, and manage text communications with your clients. If your phone calls seem to go unanswered, there could be several reasons for this behavior. Implementing Business Text Messaging can improve your client communication and help build more robust relationships. Given that a significant number of customers favor texting as their primary communication method, it’s essential to allow them to reach out via their chosen platforms, whether it be SMS, WhatsApp, Messenger, or others, which can lead to a more enjoyable experience. Unlike traditional phone calls or live chats, text messaging provides the advantage of maintaining ongoing conversations with customers, even if they navigate away from your website or switch devices, ensuring that every interaction remains intact. By organizing these discussions in your messaging inbox, you cultivate a stronger connection with customers, increasing the likelihood that they will save your contact information for future interactions. In the end, adopting text messaging not only fosters better engagement but also significantly boosts customer loyalty and satisfaction over time. Moreover, this approach can help streamline your communication strategy, making it more efficient and effective.

Media

Media

Integrations Supported

LiveChat
Nekton.ai
Telegram
WhatsApp
Zapier

Integrations Supported

LiveChat
Nekton.ai
Telegram
WhatsApp
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VOXOX

Date Founded

2006

Company Location

United States

Company Website

www.voxdirect.com

Company Facts

Organization Name

2way Message

Date Founded

2020

Company Location

United Kingdom

Company Website

2way.app/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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