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What is Voxvalley CPaaS?

Voxvalley's cloud communications platform offers an effective solution for integrating real-time communication features into both web and mobile applications through its secure and scalable SDKs and APIs. Utilizing the SMS API enables businesses to create efficient two-way communication channels with their customers by employing both long and short codes. Short codes are especially advantageous for disseminating large quantities of B2C messages, whereas long codes support the execution of SMS marketing campaigns. The SMS API integration allows companies to establish a unique sender ID, which aids in building brand recognition among customers. Moreover, businesses can utilize the platform to dispatch both promotional messages and transactional alerts via SMS, ensuring that customers are kept well-informed and engaged. In addition, the availability of DID numbers for international dialing or toll-free services enhances credibility by offering local contact options. These DID numbers also provide high-definition audio quality and broad coverage at competitive rates, making them an appealing choice for customer communication. This comprehensive platform ultimately equips businesses with an array of tools designed to improve customer interaction and foster long-lasting engagement. As a result, companies can effectively enhance their communication strategies and build stronger relationships with their audience.

What is CEQUENS?

A multitude of businesses relies on our cloud communication framework to strengthen their connections with customers. This platform seamlessly combines advanced technologies to provide a holistic solution that is a reliable asset for digital transformation and global outreach. Users can execute a variety of functions such as sending marketing campaigns, push notifications, delivery confirmations, order updates, and conducting data surveys—essentially anything you can dream up. By utilizing rich media chat and chatbots, your teams can be empowered to address every client’s needs anytime and anywhere. Furthermore, you will gain access to a vast array of API documentation, allowing for personalized customization and the development of workflows that align with your specific requirements. In addition, user identities and accounts can be protected from online threats through robust two-factor authentication and streamlined verification methods. All in all, our platform guarantees a fluid communication experience that not only drives engagement but also cultivates growth and success for your business. As a result, embracing our solution can significantly enhance your operational efficiency and customer satisfaction.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Facebook Messenger
Flutter
Instagram
React
WhatsApp

Integrations Supported

Amazon Web Services (AWS)
Facebook Messenger
Flutter
Instagram
React
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voxvalley

Date Founded

2010

Company Location

Singapore

Company Website

voxvalley.com/cpaas/

Company Facts

Organization Name

CEQUENS

Date Founded

2011

Company Location

India

Company Website

www.cequens.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

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