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What is Vozelia?

Since its integration into Sewan in 2017, Vozelia has played a significant role in the voice over IP telecommunications landscape, which is dominated by Sewan, a notable operator for businesses in Spain with over ten years of experience in the IP telephony sector. Sewan Communications is part of the esteemed Sewan Groupe, a pioneering and respected firm based in France. Committed to revolutionizing the traditional "turnkey" model, Sewan offers a white label solution that addresses the dynamic requirements of contemporary customers and businesses, alongside the future operational needs of telecommunications operators and distributors. This innovative approach is supported by our all-encompassing All-In-One platform, Sophia, which simplifies the processes of setup, auto-provisioning, and billing through a unified interface. Users can take advantage of a variety of professional, intuitive, scalable, and automated telecommunications solutions designed specifically for their needs. Enjoy the convenience of IP Telephony on your mobile device, with the choice of using an IP telephone or connecting an ATA transformer to your existing analog phone. As the telecommunications industry continues to evolve, our solutions are crafted to not only enhance user experience but also to facilitate seamless communication in a rapidly changing environment. Embrace the future of communication with solutions tailored to adapt and grow alongside your business.

What is Tata Communications?

Our extensive range of unified communication and collaboration (UCC) solutions is designed to enhance your business growth, boost productivity, and optimize efficiency simultaneously. These solutions integrate effortlessly with your current systems, transforming the overall user experience. With our unified communication offerings, connecting, communicating, and collaborating with customers and employees around the globe through video, web, or audio conferencing becomes a straightforward process. By utilizing Tata Communications' unified communication services, you can significantly elevate customer satisfaction and foster loyalty. Combining conferencing capabilities with Global SIP Trunk for IP telephony allows you to streamline operations throughout your organization, leading to increased productivity and lower telephony expenses. Ultimately, adopting these solutions will empower your business to thrive in a competitive landscape.

Media

Media

Integrations Supported

Agent3
Axon Data Governance
Ayla IoT Platform
Cisco Kinetic
Cisco Prime Network
FADEL ARC
GlobalDots
IBM Cloud Direct Link
Infor CloudSuite Fashion
Infor Talent Science
Io-Tahoe
Pareteum Experience Cloud
SymphonyAI Apex
Xinix

Integrations Supported

Agent3
Axon Data Governance
Ayla IoT Platform
Cisco Kinetic
Cisco Prime Network
FADEL ARC
GlobalDots
IBM Cloud Direct Link
Infor CloudSuite Fashion
Infor Talent Science
Io-Tahoe
Pareteum Experience Cloud
SymphonyAI Apex
Xinix

API Availability

Has API

API Availability

Has API

Pricing Information

$8 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vozelia

Company Location

Spain

Company Website

www.vozelia.com

Company Facts

Organization Name

Tata Communications

Date Founded

1986

Company Location

India

Company Website

www.tatacommunications.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

SD-WAN

Application Delivery Control
Centralized Orchestration
Dynamic Path Selection
Multi-Cloud Management
Policy-based Management
VPN
WAN Optimization
Zero-Touch Provisioning

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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