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What is Vultus Connect?

Comprehensive Workforce Management Solution Our all-inclusive workforce management platform streamlines the administration of your Employee Database, Time Sheets, Benefits, Documents, and Expenses. It simplifies adherence to legal standards, ensuring your organization remains compliant with regulations. Renowned for our prompt and precise billing processes, we also offer Collections services that enable you to effectively track and project your Cash Flow. With insightful data points, advanced analytics, and centralized financial information, we empower you to make informed and confident decisions for your business. Additionally, our software is designed to adapt to your evolving needs, ensuring you always have the tools necessary for success.

What is CommunityWFM?

CommunityWFM is an innovative workforce management solution that fully involves every participant in the scheduling process. With a focus on promoting collaboration among remote workforce management analysts, supervisors, and agents, this platform significantly improves forecasting and scheduling functions. As a cloud-based management tool, it allows WFM professionals to optimize their workflows and boost productivity levels. By employing a unique blend of intraday management and automated planning techniques, organizations can notably cut down on both time expenditures and costs. In the current landscape, mobile workforce management is essential, positioning Community Everywhere as a key component for successful scheduling. This mobile application facilitates uninterrupted communication regarding schedules and shifts for agents, supervisors, and WFM professionals, ensuring everyone stays connected. Agents can easily check their current and past schedules in real-time through the app, which helps them stay updated and prevents any missed shifts, thereby improving efficiency and accountability in the scheduling process. Ultimately, the integration of these tools fosters a more synchronized approach to workforce management, benefiting the entire organization.

Media

Media

Integrations Supported

Amazon Connect
Asterisk
Avaya Aura
Avaya Experience Platform
Enghouse Interactive Contact Center
Five9
Foxit eSign
Genesys Cloud CX
LiveVox
MessageMedia
MiContact Center Business
NICE CXone Mpower
QuickBooks Desktop Premier
QuickBooks Desktop Pro
QuickBooks Online
QuickBooks Online Advanced
Sharpen
Smartz Solutions
Twilio

Integrations Supported

Amazon Connect
Asterisk
Avaya Aura
Avaya Experience Platform
Enghouse Interactive Contact Center
Five9
Foxit eSign
Genesys Cloud CX
LiveVox
MessageMedia
MiContact Center Business
NICE CXone Mpower
QuickBooks Desktop Premier
QuickBooks Desktop Pro
QuickBooks Online
QuickBooks Online Advanced
Sharpen
Smartz Solutions
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

$1 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vultus

Date Founded

2014

Company Location

United States

Company Website

www.vultus.com

Company Facts

Organization Name

CommunityWFM

Date Founded

2005

Company Location

United States

Company Website

www.communitywfm.com

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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