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What is Vyoma SmartCRM?

Vyoma SmartCRM acts as your cutting-edge sales partner. This revolutionary CRM transforms conventional customer relationship management by integrating a forward-thinking, AI-powered assistant to aid Sales, Marketing, and Support teams. It simplifies data entry tasks, enriches customer profiles, and predicts potential outcomes, thereby enhancing overall performance. What makes SmartCRM a standout choice? Imagine a CRM that is not only attentive but also responsive and proactive. SmartCRM delivers impressive ROI by: Reducing manual data entry, allowing each representative to save up to one hour each day, Improving lead conversion rates with the help of predictive analytics, Spotting deals that are at risk of being lost before they slip away, Crafting highly tailored outreach strategies utilizing Generative AI, Providing instant responses and actions through an AI Chatbot. By adopting SmartCRM, teams can significantly boost their efficiency and simultaneously build stronger relationships with their clientele. This dual benefit positions organizations to thrive in an ever-competitive landscape.

What is Activechat?

A comprehensive conversational AI toolkit designed for customer service teams ensures exceptional service delivery to their clients. Intelligent AI chatbots can streamline repetitive customer service inquiries through advanced visual chatbot builders, significantly enhancing the efficiency of your human staff. With a unified live chat CRM, you can oversee all communication channels—including websites, Facebook, SMS, and Telegram—using a single chat application, while also maintaining a record of every customer interaction. Harnessing conversational intelligence allows teams to choose the most effective language for engaging with each customer, boosting sales, and improving customer satisfaction through the power of conversational AI. By analyzing dialogue, you can forecast conversions and engage proactively with potential clients. We firmly believe that true friends don’t require support tickets to assist one another effectively.

Media

Media

Integrations Supported

Integrations Supported

Easyflow
Evidence
Facebook Messenger
Google Calendar
Google Sheets
Hyperise
Integrately
KonnectzIT
Pabbly Connect
Shopify
Stackreaction
Telegram
Twilio
Walletly
WiserNotify
WooCommerce
Zapier

API Availability

API Availability

Has API

Pricing Information

$55
Free Trial Offered?

Pricing Information

$49.00/month
Forever free plan (up to 100 bot users per month, limited features), Team plan starts at $49 and scales as the number of monthly conversations grow.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vyoma Digital

Date Founded

2020

Company Location

India

Company Website

vyoma.digital

Company Facts

Organization Name

Activechat, Inc.

Date Founded

2017

Company Location

United States

Company Website

activechat.ai

Categories and Features

CRM

Not specified

Categories and Features

AI Customer Service

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Virtual Assistant

Live Chat

Not specified

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