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What is Vyoma SmartCRM?

Vyoma SmartCRM acts as your cutting-edge sales partner. This revolutionary CRM transforms conventional customer relationship management by integrating a forward-thinking, AI-powered assistant to aid Sales, Marketing, and Support teams. It simplifies data entry tasks, enriches customer profiles, and predicts potential outcomes, thereby enhancing overall performance. What makes SmartCRM a standout choice? Imagine a CRM that is not only attentive but also responsive and proactive. SmartCRM delivers impressive ROI by: Reducing manual data entry, allowing each representative to save up to one hour each day, Improving lead conversion rates with the help of predictive analytics, Spotting deals that are at risk of being lost before they slip away, Crafting highly tailored outreach strategies utilizing Generative AI, Providing instant responses and actions through an AI Chatbot. By adopting SmartCRM, teams can significantly boost their efficiency and simultaneously build stronger relationships with their clientele. This dual benefit positions organizations to thrive in an ever-competitive landscape.

What is Activechat?

A comprehensive conversational AI toolkit designed for customer service teams ensures exceptional service delivery to their clients. Intelligent AI chatbots can streamline repetitive customer service inquiries through advanced visual chatbot builders, significantly enhancing the efficiency of your human staff. With a unified live chat CRM, you can oversee all communication channels—including websites, Facebook, SMS, and Telegram—using a single chat application, while also maintaining a record of every customer interaction. Harnessing conversational intelligence allows teams to choose the most effective language for engaging with each customer, boosting sales, and improving customer satisfaction through the power of conversational AI. By analyzing dialogue, you can forecast conversions and engage proactively with potential clients. We firmly believe that true friends don’t require support tickets to assist one another effectively.

Media

Media

Integrations Supported

Easyflow
Evidence
Facebook Messenger
Google Calendar
Google Sheets
Hyperise
Integrately
KonnectzIT
Pabbly Connect
Shopify
Stackreaction
Telegram
Twilio
Walletly
WiserNotify
WooCommerce
Zapier

Integrations Supported

Easyflow
Evidence
Facebook Messenger
Google Calendar
Google Sheets
Hyperise
Integrately
KonnectzIT
Pabbly Connect
Shopify
Stackreaction
Telegram
Twilio
Walletly
WiserNotify
WooCommerce
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$55
Free Trial Offered?
Free Version

Pricing Information

$49.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vyoma Digital

Date Founded

2020

Company Location

India

Company Website

vyoma.digital

Company Facts

Organization Name

Activechat, Inc.

Date Founded

2017

Company Location

United States

Company Website

activechat.ai

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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