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What is WWS BAM?

Financial institutions are increasingly seeking sophisticated software solutions to leverage the extensive data they collect from their services and customer interactions. Such software needs to facilitate real-time data analysis to identify correlations and detect emerging trends effectively. Moreover, it should produce detailed reports and visualizations of these intricate analyses, aiding the bank's executives in making well-informed decisions. By evaluating all services offered through the bank's active retail channels, tailored marketing strategies can be developed, including personalized value-added services that improve the overall customer experience. In order to help banks fully harness their vast data and gain a comprehensive understanding of the information essential for strategic decision-making, Auriga has launched the WWS BAM (Business Analytics Management) system, designed to streamline the analytics workflow and provide decision-makers with actionable insights. This cutting-edge approach not only boosts operational efficiency but also enables banks to respond quickly to shifts in the market and changing customer preferences, ensuring they stay competitive in an evolving landscape. Ultimately, the implementation of such advanced systems can lead to a significant transformation in how banks operate and engage with their clients.

What is VeriTouch?

VeriTouch enables organizations to effectively serve, resolve issues, and enhance sales processes. This vertical Customer Engagement platform, designed for Microsoft Dynamics 365 and refined with industry-leading practices, empowers financial institutions to prioritize customer relationship management (CRM) during their digital transformation endeavors. By integrating data from various digital channels and internal systems, VeriTouch creates a cohesive interface that standardizes processes for efficient customer service. It also delivers customized solutions that cater to specific customer needs and concerns, along with tools for guided selling and tailored recommendations that present unique offerings to clients. The advantages of using VeriTouch include enhanced data quality, reduced turnaround time and servicing costs, improved cross-selling opportunities, a comprehensive view of customer interactions, increased sales team productivity, lower client acquisition costs, and greater marketing effectiveness. Overall, adopting VeriTouch can significantly transform customer engagement strategies by providing a more holistic approach to customer relationship management.

Media

Media

Integrations Supported

Microsoft Dynamics 365

Integrations Supported

Microsoft Dynamics 365

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Auriga

Company Location

United States

Company Website

www.aurigaspa.com/en/banking/products-and-solutions/business-analytics/wws-business-analytics-management/

Company Facts

Organization Name

VeriPark

Date Founded

1998

Company Location

United Kingdom

Company Website

www.veripark.com

Categories and Features

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

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