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What is WWS Greaeter?

Bank branches are experiencing a notable shift from traditional service models to more automated business centers. Auriga's WWS Greæter is an innovative tablet application designed specifically for branch staff as they evolve from managing transactions to facilitating customer interactions. This transformation in the banking sector is driven by a clientele that is becoming more empowered through digital technologies, the swift growth of secure and reliable digital service offerings, and the relentless pursuit of enhancing customer satisfaction while optimizing sales opportunities at each engagement. The integration of sophisticated self-service kiosks in branches enables financial institutions to significantly reduce the burden on tellers by streamlining routine, low-value transactions. As branch employees adapt to this new environment, they face the challenge of balancing the need to drive high-value product sales with customers' increasing demands for a more enjoyable and enriching banking experience. Therefore, effectively navigating these changes is essential for sustaining a competitive edge in today's banking landscape. The ability to embrace technology and evolve service models will ultimately dictate the future success of these financial institutions.

What is Office Exchange?

Office Exchange has been created after thorough research and discussions with currency exchange offices not only across Canada but also internationally. The platform features an intuitive interface that guarantees dependability and provides the option to customize functionalities according to unique business requirements. Conducting currency exchanges via Office Exchange is quick and uncomplicated. In the administrative section, you can set the exchange rates that tellers will refer to for their buying and selling transactions. At the close of each business day, a detailed report outlines the opening and closing balances for every teller. Each teller starts with a specified initial amount and has the ability to transfer their ending balance to the next teller. Numerous reports are accessible to aid in overseeing daily activities, and we can effortlessly incorporate personalized reports into the system with minimal or no extra charges. The platform is engineered to collect all essential transaction details efficiently. Moreover, client information can be conveniently imported from passports and identification cards through the CGI Design Integrated API using a scanner, which boosts the system's overall efficiency. This innovative feature significantly simplifies the process, allowing users to manage their currency exchanges with greater ease and effectiveness. As a result, Office Exchange not only enhances operational efficiency but also contributes to a more organized and user-friendly environment for currency exchange.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Auriga

Company Location

United States

Company Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-greaeter/

Company Facts

Organization Name

CGI Design

Company Location

Canada

Company Website

www.cgidesign.ca

Categories and Features

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Categories and Features

Currency Exchange

Analytical Reporting
Client Management
Custom Account Statements
Data Backup Scheduling
For Money Exchanges
Margin Management
Market Data Access
Position Management
Real Time Currency Quotes
Real Time Tracking
Transaction Management

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