Umnico Reviews & Ratings

Umnico

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4 out of 5 stars

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What is WaFlow?

WaFlow is an all-encompassing solution for managing business operations and engaging with customers, effectively merging communication on platforms like WhatsApp and Instagram with extensive retail management capabilities. It features a unified inbox that streamlines the organization of customer conversations, contact details, message broadcasts, product catalogs, and a range of customer interactions. For retail businesses, WaFlow includes a comprehensive suite of tools such as inventory and product management, supplier and purchase order coordination, goods receipt processing, stock tracking and transfers, conducting inventory counts, point-of-sale functionalities, billing management, cash handling, return processing, enhancing customer loyalty programs, and generating insightful business reports. Moreover, WaFlow amplifies customer engagement through advanced features for audience segmentation, message broadcasting, role and permission management, detailed analytics, customer tagging, automated assignment of agents, enabling commerce via WhatsApp, and supporting integrations through REST APIs and webhooks. In essence, it equips businesses with the ability to manage sales, inventory, retail operations, customer service, and communication from a single, integrated platform, ultimately optimizing workflows for improved effectiveness and heightened operational efficiency. With WaFlow, companies can not only enhance their overall productivity but also provide a more personalized customer experience.

What is Umnico?

A comprehensive omnichannel messaging solution unites 25 different business messengers, social media platforms, and more into a single chat center. Additionally, it features an automated customer relationship management system designed to enhance both sales and customer support efficiency by utilizing the same resources. This integration ensures a seamless communication experience for businesses and their clients alike.

Media

No images available

Media

Integrations Supported

Instagram
WhatsApp

Integrations Supported

Instagram
WhatsApp
Bitrix24
Discord
Facebook
Facebook Messenger
Kommo
Telegram
Vtiger CRM

API Availability

API Availability

Has API

Pricing Information

$8/month
Free Version

Pricing Information

$7 per month
Umnico lets you design your own tariff plan. Pay for instant messengers and social media required by your business needs only. Get a discount of up to 35% when paying for a tariff plan for a period of 3 to 24 months.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

WaFlow.io

Date Founded

2025

Company Location

India

Company Website

waflow.io

Company Facts

Organization Name

Umnico

Date Founded

2018

Company Website

umnico.com

Categories and Features

Categories and Features

Customer Communications Management

Chat / Messaging
Multi-Channel Communications
Personalization
Template Management

Live Chat

Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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