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What is WaitlistPlus?

Our setup wizard will efficiently help you begin by leading you through a series of straightforward questions to set up your account. After completing this process, you will receive email alerts whenever new customers join your portal, while confirmations will be sent to customers upon their registration. Furthermore, you can automate reminders to your customers as frequently as necessary, with no restrictions on the quantity of reminders you can produce. Lists can be categorized based on different factors such as age, specific date ranges, or can be left flexible. By default, customers are ordered according to their addition to the list, yet you can manually rearrange their ranks as needed. By prioritizing customers, you can elevate certain individuals within the list, improving your overall management efficiency. In addition, customers have the convenience to add themselves to the list, track their current status, and easily opt out online. You can enhance your portal’s appearance by incorporating your company’s colors for a unified brand identity. Regular reminder emails can be dispatched to customers, allowing them to see their standing on the list. You also have the flexibility to modify the email content and control the extent of waiting list information available to them, which ensures a personalized experience for every customer. This thorough strategy not only optimizes communication but also cultivates a stronger sense of engagement and openness with your clientele. Ultimately, this level of customization can significantly improve customer satisfaction, fostering long-lasting relationships.

What is TablesReady?

Our SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.

Media

Media

Integrations Supported

KonnectzIT
Square POS
Square Payments
Square for Restaurants

Integrations Supported

KonnectzIT
Square POS
Square Payments
Square for Restaurants

API Availability

Has API

API Availability

Has API

Pricing Information

$12 per month
Free Trial Offered?
Free Version

Pricing Information

$59/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WaitlistPlus

Company Location

United States

Company Website

www.waitlistplus.com

Company Facts

Organization Name

Table's Ready, LLC

Date Founded

2011

Company Location

United States

Company Website

www.tablesready.com/

Categories and Features

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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