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What is Waittable?

Waittable is a cutting-edge cloud-based waitlist solution designed to streamline operations, improve customer satisfaction, boost revenue, and integrate various functions such as Waitlist, Table Management, Reservation Management, and CRM data into a cohesive platform. Notable Features 1. Online Waitlist Management: Significantly cut down on wait times by minimizing physical lines, thereby enhancing the overall dining experience for patrons. 2. Real-time updates: Customers receive automatic notifications via SMS or WhatsApp regarding their wait times and status, helping to alleviate frustration and anxiety. 3. Table Management: The user-friendly table management feature allows establishments to optimize seating layouts, decrease wait times, and maximize table utilization. 4. Customer Notifications: Tailored SMS or email alerts keep customers updated about their wait status, fostering an environment of trust and transparency. 5. Reporting and analytics: Insightful data analytics empower restaurants to fine-tune their operations, recognize emerging trends, and make informed decisions, ultimately leading to improved overall performance. Additionally, the platform's robust features enable restaurants to enhance their operational efficiency while delivering a superior experience to their guests.

What is TableLink?

TableLink is table management software built for independent, full service restaurants and small groups that want one flat monthly price instead of per-cover fees or booking commissions, with no contracts. Day to day, it covers a real time floor plan with table joins and saved layouts, a branded online booking page, an iPad kiosk for waitlist and check in, and SMS and email confirmations and reminders, with SMS covering the US and Canada. A guest CRM tracks visit history and a reliability score for every phone number. Restaurant groups run a multi location dashboard, and staff sign in with their own PIN by role: Host, Floor Lead or Manager. New: guest deposits and card on file holds on Pro plans and above. Rules can be set by party size, day of week, holidays and date range, and a host can waive a deposit and log a note why. Local Team Sync keeps a restaurant's iPads and phones synced with each other, so the floor plan keeps working if the internet drops. The floor plan editor takes plain English, and live availability is bookable inside ChatGPT and Claude. TableLink includes a built-in help center and runs on iPad, iPhone and the web. Plans start at $10 a month billed annually, or $13 month to month, with a 14 day free trial. Card required, nothing charged during the trial.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$10/month
Flat monthly subscription, no per-cover fees. Starter $10/mo (annual) or $13/mo (monthly). Pro $25/mo annual or $28/mo monthly. Restaurateur (multi-location) $49/mo annual + $10/location. Optional SMS add-on $15/mo (1,000 texts; bill capped $94/mo). 14-day free trial — card to start (secured by Stripe), no charge during the trial, cancel anytime.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Waittable

Company Location

United States

Company Website

waittable.com

Company Facts

Organization Name

CR2 Creative

Date Founded

2016

Company Location

United States

Company Website

tablelink.app

Categories and Features

Waitlist

Not specified

Categories and Features

Restaurant Reservations

Capacity Monitoring
Deposits / Prepayment Processing
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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