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What is Wakeupsales CRM?

Wakeupsales is an intuitive cloud CRM solution that caters to teams of all sizes and is particularly well-suited for a variety of sectors, including IT, real estate, digital marketing agencies, and online travel services. This platform helps sales professionals efficiently manage their sales pipeline, enhance their deal closure rates, and cultivate enduring relationships with clients. By consolidating all leads, contacts, opportunities, and team members into one cohesive cloud-based system, you can significantly boost your closing rates. With full visibility across the sales process, you can keep your team motivated and engaged, fostering a collaborative environment. Eliminate the disorganization in your customer management approach to prioritize your clients and achieve your objectives more effectively. Additionally, by streamlining operations and minimizing repetitive manual tasks, you will save valuable time and resources. Ultimately, embracing this CRM will not only improve efficiency but also enhance overall customer satisfaction.

What is Kilterly?

Building and sustaining strong customer relationships is crucial for improving customer loyalty and lowering acquisition expenses. Kilterly is instrumental in fostering long-lasting connections with customers. Our sophisticated data analysis engine distinguishes between engaged customers, those who are apathetic, and those who might be inclined to leave. We have developed a unique survey tool designed specifically for customer success, which employs a groundbreaking approach to measure customer sentiment based on their feedback. By utilizing the Net Promoter Score (NPS), we enable you to consistently and subtly evaluate the likelihood of your customers recommending your business or product. Furthermore, Kilterly's automated communication features allow you to create campaigns and oversee tasks, enhancing both customer onboarding and the nurturing of ongoing relationships. Our platform also offers the capability to target specific customer segments at the most strategic times, employing various criteria for segmentation. This enables you to effectively organize your team's workflow, ensuring that each interaction with customers is both significant and impactful. Ultimately, Kilterly not only deepens your insight into customer preferences but also provides you with the necessary tools to address their needs proactively, significantly improving overall customer satisfaction.

Media

Media

Integrations Supported

Amazon SES
Asterisk
Gmail
Google Calendar
Google Contacts
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Intercom
Mailchimp
Mailgun
Pipedrive
QuickBooks Online
Salesforce
SendGrid
Slack
Twilio
Zapier
Zendesk

Integrations Supported

Amazon SES
Asterisk
Gmail
Google Calendar
Google Contacts
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Intercom
Mailchimp
Mailgun
Pipedrive
QuickBooks Online
Salesforce
SendGrid
Slack
Twilio
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$9.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$399.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wakeupsales

Date Founded

2015

Company Location

United States

Company Website

www.wakeupsales.com

Company Facts

Organization Name

Kilterly

Date Founded

2018

Company Location

United States

Company Website

kilterly.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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