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What is Wakeupsales CRM?

Wakeupsales is an intuitive cloud CRM solution that caters to teams of all sizes and is particularly well-suited for a variety of sectors, including IT, real estate, digital marketing agencies, and online travel services. This platform helps sales professionals efficiently manage their sales pipeline, enhance their deal closure rates, and cultivate enduring relationships with clients. By consolidating all leads, contacts, opportunities, and team members into one cohesive cloud-based system, you can significantly boost your closing rates. With full visibility across the sales process, you can keep your team motivated and engaged, fostering a collaborative environment. Eliminate the disorganization in your customer management approach to prioritize your clients and achieve your objectives more effectively. Additionally, by streamlining operations and minimizing repetitive manual tasks, you will save valuable time and resources. Ultimately, embracing this CRM will not only improve efficiency but also enhance overall customer satisfaction.

What is Nextiva CRM?

Convert potential leads into devoted customers and passionate supporters by utilizing Nextiva CRM, a powerful all-in-one solution for your workspace. Streamline all your communication channels, such as phone calls, emails, SMS, chats, and social media, into one cohesive platform. This unique sales management system effectively integrates every method of communication. It is crucial for customer service management to exist within the same environment to ensure an outstanding user experience. With access to a wide range of tools and analytics, your entire organization—spanning from entry-level employees to top executives—gains a comprehensive insight into each customer. By centralizing all elements on a single platform, you can enhance the management of customer relationships significantly. Consequently, customer service interactions can be accelerated, standardized, and strategically improved, leading to potential cost reductions. This forward-thinking strategy not only increases operational efficiency but also cultivates deeper relationships with your clientele, enabling your business to thrive in a competitive landscape. Ultimately, this integration sets the stage for sustained growth and customer loyalty.

Media

Media

Integrations Supported

Active Directory
Amazon SES
Asterisk
Gmail
Google Calendar
Google Contacts
Mailchimp
Prodoscore
QuickBooks Online
QuickBooks Online Advanced
SendGrid
Twilio
Zapier

Integrations Supported

Active Directory
Amazon SES
Asterisk
Gmail
Google Calendar
Google Contacts
Mailchimp
Prodoscore
QuickBooks Online
QuickBooks Online Advanced
SendGrid
Twilio
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$9.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$10.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wakeupsales

Date Founded

2015

Company Location

United States

Company Website

www.wakeupsales.com

Company Facts

Organization Name

Nextiva

Date Founded

2008

Company Location

United States

Company Website

www.nextiva.com/products/customer-service-crm.html

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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