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What is Walkabout?

Walkabout stands out as the premier field service software tailored for the appliance sector. Born from the experiences of a service repair business, it encompasses all the essential tools required to enhance your business's efficiency, scalability, and modernization. The dedicated Walkabout team provides live support along with comprehensive training resources. As your business evolves, Walkabout is designed to adapt and grow alongside it. You can start utilizing fundamental features and gradually explore more advanced options as needed. My Walkabout serves as an excellent application for technicians to document their tasks effectively. It is crucial for technicians to have the capability to create customer profiles, manage calls, generate purchase orders, and process payments seamlessly. Additionally, technicians can access a customer's history, enabling them to diagnose issues with greater insight. The advanced technology and streamlined workflow offered by the app often leave customers impressed. Ultimately, the My Walkabout App is an invaluable tool for enhancing customer satisfaction and service quality. By leveraging its features, businesses can ensure a more organized approach to service delivery.

What is Taskrol?

Taskrol is appliance repair software by Kereon Inc. — a CRM and field service management platform for appliance repair owners, dispatchers, and technicians, on web, iOS, and Android. It runs customers, jobs, dispatch, estimates, invoices, card payments, parts, and inventory in one app. The appliance is recorded on every job by type, brand, model, and serial, so parts are searched by model number and van and warehouse stock show in the same result. Diagnostic authorization is signed before work begins and stays on the invoice; technician pay can be hourly or a percentage of job margin. Plans: Solo is $0/month, free forever for one technician, with van and warehouse inventory, low-stock reminders, and parts diagrams. Basic is $29/month with one user included and adds team roles, permissions, technician assignment, manuals, AI invoices, all reports, and QuickBooks Online sync. Pro is $129/month with three users and a shared company warehouse. Every new sign-up gets 7 days of Pro.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online
Stripe
Twilio

API Availability

API Availability

Pricing Information

$49.00/month/user
Free Trial Offered?

Pricing Information

$0/month
Solo — $0/month, free forever: 1 company, 1 technician, unlimited jobs and customers; schedule, map, parts, invoices, card payments, van and warehouse inventory with low-stock reminders, parts diagrams, core mobile reports. Not a trial.

Basic — $29/month, 1 user included: everything in Solo plus AI invoices, appliance manuals, team roles and permissions, technician scheduling and assignment, unlimited contractors, all advanced reports incl. margin, one-way QuickBooks Online sync.

Pro — $129/month, 3 users included: everything in Basic plus a shared company warehouse and a company-wide shopping list.

Extra user $29/month on Basic or Pro; extra company $100/month; yearly billing = 10 months.

Add-ons on any plan, incl. Solo: Voice & SMS from $25/month (business number, calls, two-way texts, call recording), AI Agent packs from $49/month, $10 one-time AI Agent trial.

New sign-ups get 7 days of Pro, no card, then move to free Solo unless they subscribe. Card payments 3.4% + $0.30.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

Walkabout Software

Date Founded

2003

Company Location

United States

Company Website

www.walkaboutsoftware.com/home

Company Facts

Organization Name

Kereon Inc.

Date Founded

2025

Company Location

United States

Company Website

taskrol.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Purchase Order

Not specified

Categories and Features

Appliance Repair

Taskrol is a specialized software solution designed specifically for appliance repair businesses. Each service task includes detailed information about the appliance, including its brand, model, and serial number, which can be easily scanned using the camera. Technicians have immediate access to a parts catalog tailored to the specific model, allowing them to quickly locate OEM part numbers and check both van and warehouse inventory without stepping away from the job site. Customers are required to sign off on the diagnostic fee before any assessment takes place, after which they can choose from various estimate options. Once an estimate is approved, it seamlessly transforms into an invoice that can be settled on-site. For warranty-related return visits, these are linked to the original job and excluded from overall job counts. Service manuals can be accessed directly from the job within paid subscription plans. The Solo plan is available at no cost indefinitely for a single technician, without the need for a credit card or trial period, while paid subscriptions start at $29 per month, including a 7-day trial option.

Not specified

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