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What is WatchThemLive?

After installing WatchThemLive on your site, you gain the ability to observe user interactions via video replays, creating an experience akin to monitoring their every action—yet much less invasive. This feature enables you to identify bugs and pinpoint specific elements that may be contributing to elevated bounce rates. Additionally, it helps uncover any user experience challenges that may have gone unnoticed. You can delve into comprehensive analyses of your website's visitors, enhancing your understanding of your audience, while also observing anonymous users as they navigate through various pages. The Visitors and Sessions dashboard provides access to individual session replays for each visitor. In addition to session recordings, WatchThemLive includes heatmaps and goal tracking capabilities, complemented by an analytics dashboard tailored to present data in the most effective formats for different scenarios. This multifaceted approach equips you with the insights necessary to optimize your website and enhance user engagement.

What is FullSession?

Track user interactions such as clicks, taps, mouse movements, and hovers to uncover insights into user frustration, ultimately enhancing the overall online customer experience. Go beyond conventional heatmaps by monitoring dynamic elements like pop-ups, hidden sections, and drop-down menus. By employing our interactive heatmaps, you can analyze the user experience of complex mega-menus, reducing user frustration and increasing conversion rates. Ensure thorough capture of each click, scroll, and hover while identifying key components that attract user attention. Evaluate sentiment across different pages and demographic groups to better understand your audience. Combine quantitative metrics with qualitative insights for a deeper analysis. Collect and review your Net Promoter Score (NPS) to gain real-time feedback, while investigating user dissatisfaction through session recordings associated with lower ratings. Achieve a well-rounded understanding of user behavior throughout their journey by utilizing dynamic and interactive heatmaps to spotlight user drop-off points. This strategy not only allows for the improvement of conversion rates and efficient issue resolution but also enhances segmentation for better growth prospects. Moreover, this comprehensive method not only elevates user experience but also fosters lasting engagement and satisfaction, paving the way for future success. Exploring these insights consistently can lead to innovative strategies to further enhance user interactions.

Media

Media

Integrations Supported

Intercom
Jira
Segment
Shopify
Wix
WordPress

Integrations Supported

Intercom
Jira
Segment
Shopify
Wix
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$24 per month
Free Trial Offered?
Free Version

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WatchThemLive

Date Founded

2021

Company Location

Canada

Company Website

watchthem.live/

Company Facts

Organization Name

FullSession

Company Location

United States

Company Website

www.fullsession.io

Categories and Features

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Popular Alternatives

Popular Alternatives