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What is WaveStreet?

WaveStreet’s Hosted PBX System is a cloud-based telephony solution that provides a complete business phone system accessible via the internet, allowing management through an online portal without the necessity for on-site hardware. Customers can keep their existing phone numbers while taking advantage of advanced functionalities like auto-attendant, voicemail with voicemail-to-email options, call queuing, improved caller ID, and detailed usage analytics. The service also includes native SIP Trunking to help reduce call costs for VoIP-capable locations and ensures seamless integration with traditional PBX systems through Analog/PRI compatibility. Administrators have access to real-time provisioning tools that allow for the easy addition or removal of extensions, adjustments to call routing, and immediate system performance monitoring. Furthermore, the platform features built-in CRM integrations that are preconfigured for widely-used services such as Salesforce and Zendesk, which enhance workflow efficiency and boost overall productivity. With its user-friendly interface and extensive feature offerings, WaveStreet’s Hosted PBX System stands out as a contemporary solution for businesses aiming to optimize their communication systems and enhance their overall operational efficiency. This flexibility and functionality make it an attractive choice for organizations of all sizes looking to improve their telecommunication capabilities.

What is Quicktalk?

Quicktalk is a streamlined call center solution tailored for small businesses, allowing entrepreneurs and startups to effortlessly set up phone support and manage customer interactions from any device. Users have the option to choose a new dedicated phone number or keep their current one while custom-configuring an auto-attendant that includes features like personalized greetings, business hours, call routing, and announcements, all backed by unlimited calling. Moreover, Quicktalk incorporates sophisticated call center features such as call recording, cascading calls, real-time monitoring, and detailed analytics, specifically designed for smaller enterprises. This innovative software not only boosts customer service but also significantly simplifies communication processes, making it an invaluable tool for growing businesses looking to enhance their operational efficiency. With its user-friendly interface and rich feature set, Quicktalk is committed to supporting small businesses in achieving their customer service goals.

Media

Media

Integrations Supported

Gmail
Magento
Salesforce
Shopify
Slack
Wix
WooCommerce
Zendesk

Integrations Supported

Gmail
Magento
Salesforce
Shopify
Slack
Wix
WooCommerce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$14.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WaveStreet

Date Founded

2000

Company Location

United States

Company Website

wavestreet.com

Company Facts

Organization Name

Quicktalk

Date Founded

2022

Company Location

France

Company Website

www.quicktalk.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

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