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What is Wavelo?

Wavelo, a division of Tucows, is a cutting-edge cloud-native OSS/BSS platform tailored for communication service providers aiming to simplify complex technology management and enhance service delivery worldwide. The platform offers a flexible and comprehensive suite of solutions that manage mobile and internet provisioning, billing, subscription lifecycle, and operational workflows. Designed to integrate seamlessly with existing infrastructure, Wavelo connects disparate business and operational systems to streamline processes and reduce operational silos. This integration enables operators to keep pace with rapid network evolution, such as 5G and fiber deployments, while maintaining consistent and superior customer experiences. Wavelo’s cloud-based architecture provides scalability, resilience, and security necessary for modern telecom environments. Operators benefit from accelerated service activation and billing accuracy, enabling faster revenue realization and improved customer satisfaction. The platform also supports digital transformation initiatives by providing tools for automation, analytics, and real-time monitoring. Wavelo’s global reach and trusted reliability make it a preferred choice for service providers seeking to modernize their OSS/BSS landscape. It offers agile solutions that reduce complexity and cost while increasing operational agility. Ultimately, Wavelo empowers communication providers to innovate rapidly and deliver exceptional connectivity experiences.

What is BlueRockTEL?

BlueRockTEL is a complete BSS platform built for MSPs, telecom operators, and cloud operators that need better visibility, automation, and operational control. The platform began as a telecom billing solution and evolved into a broader business support system shaped by more than a decade of field experience with telecom and cloud businesses. BlueRockTEL combines six dedicated modules covering CRM and prospection, project management, rating and billing, debt recovery, helpdesk, and customer satisfaction. The CRM module helps teams manage prospects and convert them into customers more efficiently. Project management tools support complex telecom installations, deployment workflows, and coordination across teams. Rating and billing capabilities process CDRs in real time, apply pricing plans, generate invoices, automate billing campaigns, and support SEPA direct debit collection. Debt recovery tools help automate receivables and reduce payment delays. The helpdesk module helps support teams track customer issues without losing context, while customer satisfaction features help operators monitor sentiment before customers leave. BlueRockTEL also supports telecom billing software, copier billing software, cloud billing software, leasing and third-party payer workflows, automated tickets from monitoring systems, Peppol-based e-invoicing readiness, documentation, and API access. The platform gives teams real-time visibility into billing runs, tickets, customer health, deployments, payments, and business performance. By combining BSS functionality, telecom billing, CRM, project deployment management, helpdesk, debt recovery, customer satisfaction, automation, and modular scalability, BlueRockTEL helps operators grow with more confidence.

Media

Media

No images available

Integrations Supported

Stripe

Integrations Supported

Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

E98/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wavelo

Date Founded

2022

Company Location

Canada

Company Website

www.wavelo.com

Company Facts

Organization Name

BlueRockTEL

Date Founded

2017

Company Location

Ireland

Company Website

bluerocktel.com

Categories and Features

Categories and Features

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