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What is Wavetec Appointment and Booking?

Wavetec's innovative cloud-based appointment booking system and scheduling software aims to streamline and enhance the experience for both businesses and their clients. This user-friendly platform empowers customers to connect from any location, enabling them to easily book, check in, reschedule, cancel, or modify their appointments. By reducing wait times for customers, it guarantees a high standard of service delivery. Our diverse clientele ranges from multinational corporations to local enterprises, showcasing our global reach. Wavetec's solutions are crafted to address the varied requirements of discerning customers, ensuring satisfaction and efficiency in every interaction. Additionally, our commitment to continuous improvement keeps us aligned with the evolving needs of businesses in a fast-paced environment.

What is Opendock?

Opendock is a digital platform designed for scheduling dock appointments specifically for warehouses and various facilities, offering detailed visibility into scheduling on daily, weekly, and monthly bases, including information on arriving carriers, their anticipated arrival times, and the kinds of loads they will deliver. This cutting-edge system empowers warehouses to publish their schedules online, allowing carriers the convenience of self-booking their appointments. Moreover, users have the ability to track the entry and exit times of every truck associated with an appointment, with this data being automatically logged and reflected in a carrier scorecard. In addition to appointment management, Opendock offers insightful analytics that measure on-time arrivals, late arrivals, cancellations, no-shows, and rescheduling occurrences, along with calculating the average lead times for cancellations. By optimizing these tasks, Opendock not only boosts operational efficiency but also fosters greater accountability in the logistics industry, ultimately contributing to a more organized and effective workflow for all parties involved. Such advancements in scheduling technology are set to revolutionize how warehouses and carriers interact and manage logistics.

Media

Media

Integrations Supported

Axle
Clickatell
Gmail
Google Calendar
Google Maps
Infobip
MySQL
Okta
Oracle Database
Twilio

Integrations Supported

Axle
Clickatell
Gmail
Google Calendar
Google Maps
Infobip
MySQL
Okta
Oracle Database
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$6000 per year per facility
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wavetec

Date Founded

1987

Company Location

United Arab Emirates

Company Website

www.wavetec.com

Company Facts

Organization Name

Loadsmart

Date Founded

2014

Company Location

United States

Company Website

opendock.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Categories and Features

Dock Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Document Management
Load Status Tracking
Multi-Location
Online Booking
Recurring Appointments
Rules-Based Scheduling
Self Service Portal

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