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What is Way Repair Tech?

Numerous shop management systems primarily concentrate on the internal operational functions of the business. In contrast, Way Repair Tech enhances your shop's efficiency while simultaneously drawing in customers at a fraction of the cost compared to competing solutions. Its design is centered on promoting growth instead of just managing administrative tasks. This innovative approach starts with the Way marketplace, which showcases your shop to drivers who are actively looking for repair services nearby, effectively removing the burden of advertising costs and broker fees for leads. Furthermore, Way simplifies the appointment booking process by integrating with Google and Apple Maps, enabling drivers to conveniently schedule their visits directly from search results or map listings—a capability that many shops frequently neglect in their setups. Unlike typical shop software that merely aids in the everyday running of the business, Way Repair Tech is crafted to drive growth. By merging shop management functions with an integrated marketplace and robust marketing tools, it consistently draws in customers, ensuring their return to your shop repeatedly. Consequently, your business not only remains operational but also thrives, setting you apart in a competitive landscape. This comprehensive system ultimately transforms how your shop engages with customers, paving the way for sustained success.

What is TechSuite?

TechSuite cuts the time techs spend on routine bench work — diagnostics, cleanups, malware removal, reporting — by running automated tools and generating branded customer reports your shop can deliver alongside repairs. For repair shops: shorter ticket-resolution time, polished client documents, standardized tech workflows. For MSPs: invoke TechSuite from your RMM (Syncro, NinjaOne, ConnectWise, Atera) to run automated periodic maintenance on managed endpoints. For multi-location chains: consistent diagnostic standards across sites. Reacquired by its original founders in August 2025. Since then: 15+ tools rewritten, AI report summaries, dashboard redesigned. Weekly releases. Used by 200+ shops, MSPs, and chains, including a 120-location franchise deployment. $25-$179/month per tech. 14-day free trial.

Media

Media

Integrations Supported

Integrations Supported

Atera
Autotask PSA
ConnectWise Automate
RepairShopr
Syncro

API Availability

API Availability

Has API

Pricing Information

$195/month
VIN & License Plate lookup
Diagnostic Trouble Code (DTC) Lookup
Recalls & Safety Notices
Technical Service Bulletins (TSBs)
Specifications & Fluid Types
Maintenance Schedules
Component Locations
Diagrams & Procedures
OEM Repair Procedures
Wiring Diagrams (Read-only)
Labor Time Reference Look-up
OEM Parts Look-up
Create & Save Quotes
Default Labor Rate and Tax Configuration
Save & Print Repair Procedures
Quote PDF Export
Role-based Permissions (Owner, Tech, Writer)
Email Support
Free Trial Offered?

Pricing Information

$25.00/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Way.com

Date Founded

2016

Company Location

United States

Company Website

www.way.com

Company Facts

Organization Name

RepairTech

Date Founded

2011

Company Location

United States

Company Website

www.repairtechsolutions.com

Categories and Features

Categories and Features

IT Service

Incident Management
Ticket Management

ITSM

Asset Tracking
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management

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