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What is Waybeo?

When you receive that first call, you're often left without knowledge of who is calling or what marketing effort led to that inquiry. This absence of vital information complicates your ability to fine-tune your campaigns and boost lead generation. Alarmingly, a staggering 71% of online leads are forfeited because companies neglect to make prompt follow-up calls. Additionally, the importance of monitoring and tracking sales follow-ups is frequently disregarded. The process of manually entering daily sales calls into a CRM can prove to be quite tedious. You understand how crucial it is to send service reminders and engage with customers through calls. Thankfully, call tracking is a simple solution that offers valuable insights into which marketing channels and campaigns generate the most calls, much like the chart you see here. By adopting call tracking, you can effectively distribute your budget towards the most productive channels and campaigns. Furthermore, ConversationAnalytics captures and accurately transcribes each call resulting from your marketing initiatives, ensuring that no important information slips through the cracks. This all-encompassing method can greatly deepen your comprehension of customer interactions and elevate your marketing strategy to new heights, ultimately leading to increased success and growth for your business.

What is CallTrackingMetrics?

CallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.

Media

Media

Integrations Supported

Integrations Supported

Adobe Marketo Engage
AgencyPlatform
Axis LMS
CA Flowdock
Constant Contact Lead Gen & CRM
Easyflow
Google Data Studio
Kissmetrics
Liine
Microsoft Advertising
Nekton.ai
Optimizely One
Ours Privacy
Rank Ranger
Stackreaction
Stripe
Sunwave
Unbounce
VWO Testing
Wix

API Availability

API Availability

Has API

Pricing Information

$39 per user per month
Free Trial Offered?

Pricing Information

$79 per month
All plans include unlimited users at no extra cost, while Marketing Pro and Sales Engage plans also include sub-accounts perfect for agencies and multi-location businesses.
Discounts up to 20% off for annual agreements.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Waybeo

Company Website

www.waybeo.com

Company Facts

Organization Name

CallTrackingMetrics

Date Founded

2012

Company Location

United States

Company Website

www.calltrackingmetrics.com

Categories and Features

Call Recording

Call Sharing
Distributed Call Recording

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics

Call Monitoring

Not specified

Call Recording

Archiving
Call Sharing
Event Triggered Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Sales Coaching

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization
Voice Mail

Marketing Attribution

Conversion Tracking
Cross-Channel Attribution
Multi-Touch Attribution
ROI Tracking

Performance Marketing

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Speech Analytics

Automatic Transcription
Call Recording
Natural Language Processing
Sentiment Analysis

Popular Alternatives

Popular Alternatives