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What is Wazo?

Presenting a comprehensive hybrid and multi-tenant solution designed for unified communication, specifically tailored for communication service providers and operators. With this innovative platform, you can initiate your unified communication project in mere days instead of enduring months of preparation. This all-encompassing suite of pre-configured applications and integrations aims to bolster the competitive advantage and creative potential for those exploring unified communication and VoIP opportunities. The turn-key offering includes a diverse array of value-added applications and smooth integrations. Wazo Enterprise Unified Communication boasts a range of client applications accessible on mobile, web, and desktop platforms, complemented by native integrations that simplify your operations. It effectively meets the demands of collaborative and productivity scenarios while embedding communication within your customer information systems. Managed through a centralized administration portal, the Enterprise Unified Communication platform is engineered to maximize your return on investment. The EUC Portal not only lowers operational costs but also allows you to focus on your primary business objectives rather than the complexities of underlying technology, ensuring that your attention remains directed toward growth and achievement. Furthermore, this solution's adaptability promotes scalability, preparing you for future enhancements and making it a strategic choice for businesses poised for evolution and change. This forward-looking approach ensures that as your business evolves, the solution remains aligned with your growing needs.

What is 101VOICE?

101VOICE offers a wide range of cloud communication and secure connectivity solutions that guarantee consistent connectivity for your organization, enhance flexibility, and improve operational efficiency. As a leading provider of Unified Communications as a Service, we bring extensive experience in addressing the unique needs of both Government and Education sectors. Our renowned cloud telephony platform not only includes all the standard features and functionalities you would expect but also incorporates specialized tools that provide added value and effectiveness. With a robust feature set, our service ensures nearly limitless scalability while delivering significant cost savings for our clients, making it an ideal option for organizations aiming to enhance their communication infrastructure. In conclusion, 101VOICE is distinguished as a reliable partner dedicated to promoting seamless communication and operational excellence across various industries. Our commitment to innovation and customer satisfaction further solidifies our position in the market.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wazo

Date Founded

2016

Company Location

Canada

Company Website

wazo.io

Company Facts

Organization Name

101VOICE

Date Founded

2009

Company Location

United States

Company Website

101voice.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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