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What is WeBee?

WeBee provides a holistic, integrated solution aimed at improving the way hotels engage with their guests. By gathering immediate feedback during guests' stays, hotels can greatly enhance satisfaction rates. This method not only boosts their online reputation through improved rankings on platforms like TripAdvisor but also removes the burden of high commissions typically paid to online travel agencies. Moreover, the platform opens up upselling avenues and simplifies procedures for in-room dining, restaurant reservations, and spa appointments, thereby ensuring a smoother experience for both guests and hotel staff. Consequently, WeBee enables hotels to forge deeper connections with their customers while optimizing revenue opportunities. This enhanced engagement ultimately leads to a more personalized experience that keeps guests coming back.

What is CogniVis?

CogniVis is an all-encompassing collection of artificial intelligence tools tailored for the hospitality industry. This integrated platform encompasses a variety of features, such as: - Managing the knowledge base utilized by AI Assistants - Controlling user permissions for the platform and AI Assistants - Personalizing the appearance, format, and functionality of AI Assistants across diverse communication methods - Promoting a cohesive and centralized approach to customer service through AI technology The AI knowledge repositories supported by this platform consist of: - Websites - A range of document types (including PDF, Excel, and Docs) - A built-in wiki-style Knowledge Base module - Numerous integrations with commonly used platforms like Google Drive, Microsoft SharePoint, and Google Calendar, among others Moreover, AI Assistants can be implemented across multiple channels, including: - Website ChatBots - Instagram - Facebook Messenger - WhatsApp - Digital Hotel Directories - Email services - Voice AI for phone communications Additionally, the platform enriches user interactions by offering AI suggestion features for applications such as: - Outlook - Thunderbird - Booking.com - Google Maps Reviews - Tripadvisor - And many other services, enhancing the flexibility and effectiveness of hotel management practices. This holistic approach aims to streamline operations while simultaneously elevating customer satisfaction.

Media

Media

No images available

Integrations Supported

Tripadvisor
Booking.com

Integrations Supported

Tripadvisor
Booking.com

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1/room/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WeBee

Date Founded

1999

Company Location

Turkey

Company Website

www.getwebee.com

Company Facts

Organization Name

CogniVis

Date Founded

2015

Company Location

Poland

Company Website

cognivis.ai/

Categories and Features

Categories and Features

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The Hotel Communication Network