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What is RedAlert?
RedAlert is a fire department records management and operational administration platform developed by Alpine Software for municipal, career, volunteer, and combination fire departments. The software consolidates emergency response information, incident reporting, personnel administration, scheduling, training, fire prevention, and equipment management within a centralized database. Its incident reporting capabilities support National Emergency Response Information System (NERIS) standards through configurable reporting templates, automated narrative generation, validation controls, and electronic submission workflows. Computer-aided dispatch integrations automatically populate incident records with dispatch information and distribute relevant details to connected field applications. RedAlert Responder provides mobile emergency notifications, live firefighter response status, GPS routing, and access to hydrant locations, building hazards, and pre-incident plans. Its Mobile and MDT applications allow firefighters to review incident information, complete reports, inspect apparatus, and access operational records from phones, tablets, and vehicle-mounted devices. Personnel administration tools manage employee and volunteer profiles, shift schedules, training attendance, certification renewals, and departmental participation histories. Attendance management capabilities support fingerprint, key fob, and identification card check-ins through RedAlert Kiosk, along with LOSAP, stipend, pay-per-call, and point-based programs. Fire prevention functionality includes occupancy records, property inspections, permits, violation tracking, hazardous materials information, and fire investigation documentation. Asset management tools provide apparatus inventories, equipment inspections, SCBA tracking, hose testing, QR code scanning, preventive maintenance schedules, and work order management.
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
Not specified
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Not specified
Training Options
Not specified
Company Facts
Organization Name
RTI Software
Company Website
www.rti-software.com/webfirst.html
Company Facts
Organization Name
Alpine Software
Company Location
United States
Company Website
alpinesoftware.com/platform/
Categories and Features
Knowledge Management
Decision Tree
Knowledge Base Management
Categories and Features
Fire Department
Not specified
Records Management Systems (RMS)
Not specified