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What is Webex Campaign?
Implement marketing strategies across various channels such as SMS, MMS, email, app notifications, social media, voice communication, APIs, files, and traditional offline methods. Enhance the effectiveness of campaigns through A/B testing and multi-variate analyses, along with the collection of real-time feedback. Create detailed customer profiles by merging data from both online and offline sources. Apply adaptive personalization techniques that align with changing customer behaviors. Deliver tailored offers and propositions effortlessly. Set up and scale interactive campaigns—whether they are triggered by specific events or standalone—to engage customers throughout their journey, ultimately increasing their lifetime value. Provide your marketing team with intuitive drag-and-drop tools and journey builders for streamlined campaign management. Quickly experiment, learn, and adjust strategies independently, without relying on external agencies. Monitor key marketing metrics using real-time dashboards and easily accessible reports. Use our Reports Wizard to create and distribute personalized reports with minimal hassle. Effectively create, analyze, and segment target audiences, converting data insights into impactful marketing strategies that truly connect with your customers. This comprehensive strategy not only ensures efficiency in your marketing efforts but also maximizes their overall impact on your business objectives. By continuously refining your approach, you can stay ahead of market trends and customer expectations.
What is Unica?
HCL Unica is a powerful, AI-enhanced marketing platform designed to meet all the requirements of enterprise-level marketing. It enables marketers to plan, execute campaigns, and personalize interactions in real-time, all while benefiting from sophisticated automation capabilities. The platform accommodates a wide variety of channels, such as email, SMS, WhatsApp, social media, direct mail, kiosks, and ATMs.
Unica also boasts remarkable scalability and adaptability, allowing it to be deployed either in the cloud or on-premises, and it seamlessly integrates with pre-existing marketing technologies. With its extensive suite of features, Unica delivers superior solutions for managing campaigns, orchestrating customer journeys, segmenting audiences, and providing omnichannel personalization, which collectively facilitates hyper-personalized and data-driven marketing efforts at scale. Moreover, the platform's user-friendly interface ensures that marketers can easily navigate its capabilities and harness its full potential for their campaigns.
Integrations Supported
Acquigo
Advantage
BlueVenn
Munvo AI
PixelMixer
Webex Connect
Webex Engage
Webex Notify
Integrations Supported
Acquigo
Advantage
BlueVenn
Munvo AI
PixelMixer
Webex Connect
Webex Engage
Webex Notify
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Cisco
Date Founded
1984
Company Location
United States
Company Website
cpaas.webex.com/products/webex-campaign
Company Facts
Organization Name
HCLSoftware
Date Founded
2019
Company Location
India
Company Website
www.hcl-software.com/unica
Categories and Features
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Categories and Features
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization