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This Communications Platform as a Service (CPaaS), featuring an API and low-code functionality, is designed to help businesses reduce costs, streamline workflows, and accelerate IT projects. With an easy-to-use drag-and-drop editor filled with powerful building blocks (nodes), users can swiftly create and automate customer journeys. Embracing low-code development can notably decrease the time it takes to launch new applications and enhance customer experiences. The platform enables seamless event consumption from existing systems to kickstart customer communication workflows, ensuring a smooth integration of customer interactions with backend processes for comprehensive automation from beginning to end. Users can easily test, launch, and refine workflows within a secure and scalable serverless environment. Moreover, the platform offers a diverse selection of communication APIs and SDKs, including SMS, voice, push notifications, RCS, WhatsApp, and video, empowering businesses to connect with customers through their preferred channels. This adaptability not only amplifies customer engagement but also boosts operational efficiency across multiple platforms, ultimately driving success in a competitive market. Additionally, the user-friendly design encourages innovation and quick responses to shifting market demands, further solidifying its value proposition for enterprises.
What is Pareteum Experience Cloud?
The Pareteum Experience Cloud is a comprehensive cloud-communications platform that provides unmatched scalability and control, facilitating the development and management of mobile communications through APIs while utilizing an extensive unified global network. This broad spectrum of mobile solutions allows you to launch customized cellular service offerings tailored for consumers, employees, or various organizations. Ensure that your customers, devices, and staff are always connected through the world's largest aggregated Wi-Fi network, which is enhanced by intelligent network selection that guarantees an optimal user experience consistently. Additionally, a wide-ranging suite of messaging solutions enables you to engage with your customers and team members through personalized communication strategies that are designed to enhance interaction. By implementing diverse customer engagement solutions, you can differentiate your business, bolster customer loyalty, and boost revenue opportunities. Moreover, our mobile service suite adheres to industry-standard telecommunications protocols, ensuring smooth integration with your operational requirements. This all-encompassing strategy not only simplifies communication processes but also cultivates an innovative and growth-oriented environment in mobile communications, fostering a forward-thinking approach to connectivity. Embracing this technology can significantly transform the way you connect with your audience.
Integrations Supported
Coniq
NICE CXone Mpower
Recall.ai
Rootly
Salesforce Service Cloud
ServiceNow
Stackreaction
Tata Communications
Viber
Webex Campaign
Integrations Supported
Coniq
NICE CXone Mpower
Recall.ai
Rootly
Salesforce Service Cloud
ServiceNow
Stackreaction
Tata Communications
Viber
Webex Campaign
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Cisco
Date Founded
1984
Company Location
United States
Company Website
imimobile.com/products/webex-connect
Company Facts
Organization Name
Pareteum
Company Location
United States
Company Website
www.pareteum.com/platform/#cloud
Categories and Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Categories and Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition