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What is Webex Notify?

Reduce the influx of incoming calls while simultaneously improving the customer experience by providing timely and relevant alerts to your customers. Designed specifically for large organizations with unique security and communication requirements, Webex Notify efficiently oversees notifications via SMS, email, and voice, featuring an array of templates, extensive contact lists, de-duplication options, and the ability to send bulk messages through various channels. By controlling the types of messages dispatched on the organization's behalf, you can reduce the risks and inconsistencies associated with free messaging services. Employ pre-defined notification templates suitable for different channels and set a hierarchy to determine which communications should take priority. Moreover, user capabilities and access can be managed through system-level permissions, granting specific privileges to authorized personnel. Notifications can be grouped according to particular cost centers, enabling the application of cost center-based quotas to monitor usage throughout the organization, thereby promoting both efficiency and accountability in communication practices. This all-encompassing strategy not only simplifies messaging processes but also aligns with the organization's overarching objectives and enhances overall operational effectiveness.

What is Batch?

Batch boasts an extraordinary average return on investment of 600% for consumer brands that emphasize a strong Mobile-First customer experience and effectively implement intelligent push notifications within their CRM systems. This sophisticated customer data platform offers a holistic perspective of users, whether they are logged in or operating anonymously. You can easily initiate a wide range of customer interactions, from simple to highly advanced experiences, in just seconds by utilizing various techniques like push notifications, web push, or in-app messaging. With a plethora of APIs and an extensive selection of connectors, integrating into your existing MarTech ecosystem is seamless. Take your engagement strategy to the next level, as numerous modern marketers rely on our user-friendly dashboard daily to reach millions of users. Always ensure that your messaging remains personally relevant by utilizing our smart and versatile audience segmentation capabilities. Experimentation is key; find the perfect message, content, and timing to maximize conversions and elevate user experiences to a level of personalization that feels almost magical while keeping your audience consistently engaged. The smooth integration of these features will not only boost user satisfaction but also cultivate lasting loyalty among your clientele. As you explore these tools, you’ll unlock new opportunities for connection and engagement that will drive your brand forward.

Media

Media

Integrations Supported

AT Internet
Accurate Append
DinMo
LexisNexis Relationship Identifier
Refraction
Tinyclues
Webex Campaign
Webex Connect
Webex Engage

Integrations Supported

AT Internet
Accurate Append
DinMo
LexisNexis Relationship Identifier
Refraction
Tinyclues
Webex Campaign
Webex Connect
Webex Engage

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

cpaas.webex.com/products/webex-notify

Company Facts

Organization Name

Batch

Company Location

France

Company Website

batch.com

Categories and Features

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

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