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kama DEIkama.ai's Designed Emotional Intelligence, known as kama DEI, deeply comprehends the nuances of your client's or user's situation or inquiry, similar to how we, as humans, empathize with one another. Our cutting-edge Natural Language Understanding (NLU) technology, along with our exclusive knowledge base and human value guidance algorithm, facilitates a remarkable level of human-like comprehension and reasoning during user interactions. The content within our knowledge base is effortlessly crafted in natural language and evaluated based on universal human values, leading to the development of an ever-evolving Virtual Agent capable of addressing inquiries from clients, employees, and other stakeholders. The conversational pathways we create prioritize the delivery of product and service information in a manner that resonates with the communication style preferred by your product experts or client practitioners. Notably, there is no need for data scientists or programmers to be involved in this process. kama DEI Agents are capable of engaging via our website chat interface, Facebook Messenger, smart speakers, or mobile applications, ensuring a versatile communication experience. Ultimately, our goal is to provide the right information to the appropriate audience at precisely the right moment, thereby enabling continuous client engagement, enhancing your marketing return on investment, and fostering loyalty to your brand. This comprehensive approach ensures that your stakeholders receive timely support, contributing to a more connected and responsive customer experience.
What is Webio?
Webio excels in the realm of conversational AI tailored for customer engagement.
By streamlining the process of customer interaction, Webio's conversational AI serves as a comprehensive hub, overseeing all aspects of communication with clients.
Customers have the freedom to engage through their preferred channels and can seamlessly connect with live agents while maintaining the context of the conversation. Whether they remain on a single platform or transition between various channels, Webio is equipped to manage it all effortlessly.
The platform is designed with user-friendliness in mind. Utilizing advanced machine learning, natural language understanding, and AI, Webio's conversational AI accurately discerns customer intentions and fosters favorable outcomes. By automating routine interactions, Webio's AI chatbots enable live agents to concentrate on more complex and valuable discussions, thereby boosting overall efficiency. This approach has garnered appreciation from customers, agents, and the organization alike, contributing to a more effective engagement strategy.
What is BFrame System?
With BFrame, you can function independently of an IT department or a designated office space; all that's required is a portfolio to consolidate your resources. Just upload a file, and we can have you operational and collecting data within a few days, regardless of where you are situated. BFrame is equipped with a powerful, automated engine that serves as your system of record while enhancing your agency placement strategies. If you're apprehensive about making a change due to worries about the expenses tied to upgrading outdated software, we would love to discuss your concerns. Our conversion tools and specialized implementation team are designed to simplify even the most complex transitions, making them not only feasible but also cost-efficient. During uncertain times, new opportunities often arise. The pandemic has exposed the weaknesses of the traditional model that confines human agents to standard hours within call centers, relying heavily on private networks. A fresh paradigm is taking shape, where agents can work from virtually any location, supported by self-service technology that is accessible around the clock. Agencies that continue to adhere to the old model may find it difficult to stay competitive. Our mobile-optimized self-service platform empowers consumers to access services 24/7 from their smartphones, laptops, and desktops, guaranteeing constant connectivity. Adopting this forward-thinking approach could be vital for achieving success in the future, as the landscape of agency work continues to evolve. As we move forward, the importance of adaptability and innovation cannot be overstated.
Integrations Supported
Facebook Messenger
Viber
WhatsApp
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$75 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Webio
Date Founded
2016
Company Location
Ireland
Company Website
www.webio.com
Company Facts
Organization Name
BFrame Data Systems
Date Founded
1991
Company Location
United States
Company Website
www.bframe.com
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Categories and Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management