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Ratings and Reviews 0 Ratings
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What is Websays?
With Websays Alerts, you can rest assured that no notable mentions of your brand on social media will go unnoticed. This feature, paired with a continuous overview of online discussions, is essential for effectively navigating crises or monitoring various campaigns. Websays promptly alerts you to any unexpected increases or decreases in activity, discussions by influential figures, or other significant events related to your brand. The Websays Clippings feature provides a clear, organized summary of what is being said about your brand across a multitude of platforms, such as social media, news sites, blogs, reviews, and forums. Moreover, with real-time metrics, you can easily assess key elements like your brand's popularity, reach, impact, loyalty, and overall sentiment. In addition, Websays Communities presents community insights in a visually engaging cluster graph format. This real-time visual depiction shows how discussions surrounding a specific brand or topic change over time, revealing who is generating mentions and who is being discussed, thus allowing you to uncover rich patterns of behavior and engagement within your audience. Consequently, this holistic approach ensures you are always up-to-date and prepared to manage your brand's online presence proactively, enhancing your capacity to strategize effectively in the digital landscape.
What is Sprinklr Social?
Sprinklr Social is a powerful, AI-enhanced platform tailored for large enterprises, empowering teams to manage every aspect of their social media footprint across more than 30 diverse social and messaging platforms through one unified solution. This comprehensive tool integrates vital functionalities such as social listening, content publishing, audience engagement, campaign oversight, automation, sentiment tracking, analytics, and governance into a seamless workflow. Users benefit from a centralized content calendar, alongside capabilities for planning, creating, scheduling, and refining posts based on AI-driven suggestions related to optimal timing, hashtags, tone, and performance analytics. Furthermore, the platform enables teams to keep track of conversations, shifts in sentiment, and emerging trends in real-time across multiple networks, while also automating responses and managing incoming communications to ensure timely replies to customer inquiries and interactions. By unifying data, insights, and actionable strategies, Sprinklr enhances collaboration within social teams, ensuring adherence to brand standards through automated workflows and approvals, ultimately converting social interactions into valuable business results for marketing, sales, and other divisions. In an ever-changing digital environment, Sprinklr Social provides organizations with the essential tools needed to adapt, innovate, and excel in their social media approaches, thereby reinforcing their market presence and driving engagement. As brands continue to navigate the complexities of online interactions, Sprinklr remains a vital partner in their journey toward success.
Integrations Supported
Facebook
X (Twitter)
Adobe Experience Cloud
Amazon Bedrock
Gemini Enterprise Agent Platform
Google Analytics
Instagram
Mailchimp
Oracle Cloud Infrastructure
Salesforce
Integrations Supported
Facebook
X (Twitter)
Adobe Experience Cloud
Amazon Bedrock
Gemini Enterprise Agent Platform
Google Analytics
Instagram
Mailchimp
Oracle Cloud Infrastructure
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
€400 per month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Websays
Date Founded
2011
Company Location
Spain
Company Website
websays.com/en/social-listening-tool
Company Facts
Organization Name
Sprinklr
Date Founded
2009
Company Location
United States
Company Website
www.sprinklr.com/products/social-media-management/
Categories and Features
Categories and Features
Employee Advocacy
Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring