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What is Websays?
With Websays Alerts, you can rest assured that no notable mentions of your brand on social media will go unnoticed. This feature, paired with a continuous overview of online discussions, is essential for effectively navigating crises or monitoring various campaigns. Websays promptly alerts you to any unexpected increases or decreases in activity, discussions by influential figures, or other significant events related to your brand. The Websays Clippings feature provides a clear, organized summary of what is being said about your brand across a multitude of platforms, such as social media, news sites, blogs, reviews, and forums. Moreover, with real-time metrics, you can easily assess key elements like your brand's popularity, reach, impact, loyalty, and overall sentiment. In addition, Websays Communities presents community insights in a visually engaging cluster graph format. This real-time visual depiction shows how discussions surrounding a specific brand or topic change over time, revealing who is generating mentions and who is being discussed, thus allowing you to uncover rich patterns of behavior and engagement within your audience. Consequently, this holistic approach ensures you are always up-to-date and prepared to manage your brand's online presence proactively, enhancing your capacity to strategize effectively in the digital landscape.
What is Lumen by Talkwalker?
Lumen by Talkwalker is a social listening, media monitoring, and consumer intelligence platform built to help brands understand conversations, protect reputation, and make faster business decisions. The platform represents the next chapter of Talkwalker as it moves closer to Hootsuite while keeping the same data, reports, workflows, and integrations. Lumen by Talkwalker monitors conversations across social, digital, media, and AI channels so teams can identify trends, customer insights, risks, and competitive shifts before they become harder to manage. Its social listening capabilities make social data more accessible across teams and help organizations understand brand sentiment, consumer behavior, and market conversations. Its media monitoring tools help PR and communications teams measure brand performance, monitor coverage, and build stronger PR and content strategies. Its social benchmarking tools allow brands to compare performance against competitors and industry standards. The platform supports business goals such as marketing strategy, product development, media relations, consumer engagement, loyalty, and sales growth. PR teams can use Lumen by Talkwalker to protect reputation and mitigate crises, while social marketing teams can identify trends, measure campaigns, and optimize strategy. Consumer insights teams can uncover unmet customer needs and build innovation programs around real market signals. Agencies can use the platform to showcase data, strengthen recommendations, and win or retain clients. By combining social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, competitor tracking, and consumer intelligence, Lumen by Talkwalker helps organizations see what others miss and act with confidence.
Integrations Supported
Facebook
X (Twitter)
Audiense
Axis LMS
Cerby
Conductor
Data Virtuality
Desktop.com
Google Analytics
Gradient Works
API Availability
API Availability
Pricing Information
€400 per month
Pricing Information
$9,600 per year
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Websays
Date Founded
2011
Company Location
Spain
Company Website
websays.com/en/social-listening-tool
Company Facts
Organization Name
Talkwalker
Date Founded
2009
Company Location
Luxembourg
Company Website
www.talkwalker.com
Categories and Features
Digital Analytics
Not specified
Social Listening
Not specified
Categories and Features
AI Review Management
Not specified
Brand Monitoring
Not specified
Competitive Intelligence
Not specified
Pricing Optimization
Not specified
Reputation Management
Campaign Management
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Review Management
Not specified
Sentiment Analysis
Not specified
Social Listening
Not specified
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Engagement Tracking
Influencer Tracking
Social Media Marketing
Analytics