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What is Webshrinker?

Our AI-driven platform analyzes billions of domains on a daily basis, allowing us to detect 76% more threats than our competitors and to do it five days faster. So far, our domain intelligence tools have effectively classified over 380 million websites and ensure re-scans of the web occur every five days. No other service can match our rapid pace in identifying and categorizing new sites. Moreover, we employ sophisticated image and logo scanning technologies to reveal fresh scams and malware. The insights we gather support various applications, including web filtering, endpoint security, targeted marketing, and ensuring contextual safety for millions around the world. Webshrinker harnesses artificial intelligence to efficiently scan, aggregate, and categorize an immense number of domains daily. Our categorizations also undergo validation through human review. By collecting raw data from domains globally, we process an astonishing 5 billion events each day, meticulously cleaning and categorizing this information. Our advanced machine learning algorithms scrutinize vast data sets to guarantee both efficiency and precision. Timely updates of relevant information are provided to our clients via API or database updates, ensuring they remain informed and protected. This ongoing cycle of data acquisition and processing not only bolsters our capacity to detect emerging threats but also reinforces our commitment to maintaining the highest standards of cybersecurity. As the digital landscape evolves, we continue to adapt our strategies to meet new challenges with unparalleled agility.

What is Lang.ai?

Lang transforms customer support interactions by automatically tagging them with customized data categories, resulting in a more than 60% decrease in average resolution time. By harnessing your customer support data, you can build a more efficient and smarter customer experience (CX) team. The improved categorization of support interactions facilitates the automation of numerous manual tasks, including ticket routing, triage, and prioritization, which drastically reduces the time needed to address issues. Every organization possesses a treasure trove of customer interaction data, and Lang empowers you to create personalized CX categories that enable effective collection and organization of this information. With the capability to generate actionable insights from your data effortlessly, you can boost customer retention rates and uncover potential revenue opportunities. Leveraging your distinct data language, Lang aids in the automatic tagging and categorization of customer interactions, highlighting new trends within your data. Additionally, you can easily implement automation based on these insights, ensuring seamless integration with critical CX systems. By facilitating real-time auto-tagging and categorization of incoming support tickets, you can provide a prompt and organized response to customer inquiries. This strategy not only optimizes workflows but also significantly improves overall customer satisfaction, creating a more robust relationship between the organization and its clientele. Ultimately, embracing these advanced tools can lead to a more proactive approach in addressing customer needs.

Media

Media

Integrations Supported

Dixa
Flip
Intercom
Salesforce
Zendesk

Integrations Supported

Dixa
Flip
Intercom
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DNSFilter

Company Location

United States

Company Website

webshrinker.webflow.io

Company Facts

Organization Name

Lang.ai

Company Location

Spain

Company Website

www.lang.ai/

Categories and Features

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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