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What is Weeloy?

Consolidate all your booking avenues onto a single platform to streamline your daily operations and elevate your data analytics. The Weeloy Booking Consolidation System equips restaurants with the tools needed to manage a variety of channels effortlessly through an easy-to-use dashboard. You can efficiently monitor your table bookings, accommodate more walk-in patrons, and handle your waitlist, ultimately boosting profitability. Trust Weeloy's Table Management System to capture extensive reservations from every available channel. By integrating with POS systems, reservations and customer profiles become aligned, providing deeper insights into customer behavior. Create valuable reports that simplify data analysis and connect seamlessly to external systems via API integrations. Innovative collaborations with various external partners guarantee that your data flows into a centralized system, enhancing operational efficiency and more. You maintain complete control over your data, allowing you to develop targeted marketing strategies that stimulate revenue growth. Leverage the standardized data to segment your customer base and engage your VIP patrons with special events and invitations, promoting loyalty and enriching their experience. This comprehensive strategy not only enhances your operational capabilities but also fortifies your relationships with customers, ensuring a more successful and engaging dining experience. Overall, the integration of these systems fosters a more interconnected environment that encourages sustained growth and adaptability in a competitive market.

What is OxyCRM?

OxyCRM is a web-based CRM platform from SunSmart Global that helps organizations manage customer relationships, sales activities, marketing campaigns, service requests, and business workflows through one integrated system. The platform is designed to replace scattered customer data and manual processes with a unified CRM environment that supports collaboration, transparency, and faster decision-making. OxyCRM provides intelligent dashboards, graphical reports, real-time analytics, and operational visibility across sales, service, marketing, lead management, and customer interaction activities. The software captures and manages customer communications from multiple channels, including email, SMS, inbound call centers, outbound call centers, websites, walk-ins, postal communications, social media, and external agencies such as government or legal entities. Its incident and query management tools allow users to view open and closed cases, verify customer information, attach documents, tag master incidents, process customer requests, and track transaction-related details from a single screen. Configurable workflows enable teams to create categories, subcategories, reminders, escalations, transfers, reassignments, and automated notifications based on business rules. OxyCRM also includes modules for enterprise lead management, campaign and event management, customer profiles, KYC management, IVR integration, knowledge bases, channel partner management, commissions, incentives, and call center operations. The platform supports email and SMS campaigns, auto lead generation, customer self-service portals, and social media interfaces for incident updates and cross-sell or upsell opportunities. Businesses can use its analytics capabilities to measure marketing performance, track lead conversion, monitor customer service efficiency, and identify opportunities for growth.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Weeloy

Date Founded

2014

Company Location

Singapore

Company Website

www.weeloy.io/home

Company Facts

Organization Name

SunSmart Global

Date Founded

2004

Company Location

India

Company Website

sunsmartglobal.com/oxycrm/

Categories and Features

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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