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What is Welkin?

Welkin is designed to improve care coordination by ensuring that the right team member addresses patient needs at every stage of their journey. By providing team members with smooth transitions and a customized experience for each patient they serve, we facilitate a more individualized approach to care. The complete automation of programs not only enhances patient engagement but also alleviates the workload, allowing for a smooth transition to the subsequent phase of care. By clearly defining processes and escalation protocols based on specific outcomes or conditions, your team can concentrate on what is most important – delivering high-quality care. It is crucial to implement escalation pathways for situations that need monitoring, such as adverse events, out-of-range results, particular patient responses, or low engagement levels. Additionally, the system can automatically send internal notifications or trigger emails and SMS alerts to care team members in response to certain actions or lack thereof, as well as for upcoming or missed appointments. This thorough approach ensures that every vital detail is accounted for in the continuum of patient care, thereby enhancing overall outcomes and satisfaction. Furthermore, by streamlining communication and responsibilities, Welkin empowers healthcare teams to respond more effectively to patient needs.

What is LucidAct?

Launch your services swiftly and economically through the provider portal from LucidAct Health. With this innovative platform, you can expand your offerings effectively and without unnecessary costs. LucidAct facilitates the creation of a secure API-driven data feed from your apps or devices, and if needed, we can also link you to a network of experienced care coordinators and nurses. Our workflow module is akin to Trello but tailored for healthcare teams, making task assignments easier while delivering timely notifications throughout the patient care journey. You have the ability to guide your remote care team with prompt tasks that align with the workflows you design or adjust as needed. This platform not only aids in symptom tracking but also promotes proactive patient engagement, generating valuable reports on productivity and task management. Furthermore, our solution supports API-driven data integration to optimize your operations seamlessly. The payment module operates similarly to Stripe, modernizing the payment process by replacing outdated insurance communication methods with efficient digital solutions. Providers will enjoy easy access to essential data and analytics that illuminate patient outcomes and engagement levels. Ultimately, your Provider Portal acts as a crucial sales channel, enhancing your overall reach. Additionally, utilizing these advanced tools can lead to a remarkable improvement in the quality of care delivered to patients while bolstering operational efficiency. By prioritizing these enhancements, healthcare organizations can meet the evolving demands of the industry and better serve their communities.

Media

Media

Integrations Supported

Care Director
EpicCare EMR
Intergy EHR
Medsender
athenaOne
eClinicalWorks

Integrations Supported

Care Director
EpicCare EMR
Intergy EHR
Medsender
athenaOne
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Welkin Health

Date Founded

2013

Company Location

United Statesa

Company Website

welkinhealth.com

Company Facts

Organization Name

LucidAct

Date Founded

2017

Company Location

United States

Company Website

www.lucidact.com/digital-health-companies

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Categories and Features

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Remote Patient Monitoring

Dashboard
Data Import/Export
HIPAA Compliant
Mobile Payments
Monitoring Device Integration
Patient Engagement
Patient Portal
Patient Records Management
Patient Surveys
Reminders
Virtual Visits

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