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Ratings and Reviews 0 Ratings
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What is Westhill?
Elevate your digital approach by cultivating innovation and optimizing the insurance claims experience for all participants. Westhill is not merely a tech solution; it embodies a holistic ecosystem rooted in the power of connectivity. We support insurance providers in enhancing their client services, which helps them retain a greater share of policyholders through improved customer interaction, while also presenting opportunities for cost reductions and expedited processing times. This guarantees that the correct compensation amounts are delivered effectively. For contractors, our platform promotes a consistent workflow by streamlining their marketing initiatives. This empowers service providers to focus on meeting policyholder needs and building lasting strategic alliances. Moreover, we enable policyholders to restore their properties in a clear, swift, and efficient manner, ensuring a fluid experience throughout the entire process. By implementing these strategies, Westhill is revolutionizing the insurance industry for all parties involved, paving the way for a more connected and efficient future. Through innovation and collaboration, we aim to redefine the standards of service and efficiency in the insurance sector.
What is ClaimXperience?
Claims representatives now have the unprecedented chance to collaborate closely with policyholders throughout the claims process. By engaging policyholders more deeply, not only is customer satisfaction boosted, but it also aids in reducing the costs associated with managing claims. Nowadays, policyholders expect a high level of service that accommodates their availability rather than that of the representatives. When policyholders take an active role in every step of the claims process, their satisfaction significantly improves. Utilizing the ClaimXperience video collaboration tool provides the benefit of "eyes-on-site" from your office, facilitating effective triage and assessment of damage severity. This heightened accuracy allows for a greater number of claims to be resolved directly, thereby cutting down on expenses related to in-person visits. Additionally, when an on-site evaluation becomes necessary, you can guarantee that the appropriate expert is sent out from the start, further optimizing the process. This innovative approach ultimately cultivates a more effective and customer-oriented claims experience that meets the evolving needs of policyholders. As a result, both sides can enjoy a smoother interaction that builds trust and efficiency.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Westhill
Company Location
United States
Company Website
www.westhillglobal.com
Company Facts
Organization Name
Xactware
Date Founded
1986
Company Location
United States
Company Website
www.xactware.com/en-us/solutions/policyholder-self-serve/claimxperience/overview/
Categories and Features
P&C Insurance
Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management
Categories and Features
Insurance Claims Management
CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting