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What is Whatfix?

Whatfix serves as a digital adoption platform designed to assist organizations in delivering contemporary onboarding experiences, efficient training, and enhanced user support via contextual content. This platform enhances software solutions with remarkable simplicity, user-friendliness, and tailored experiences. Numerous Fortune 500 companies globally rely on Whatfix to achieve a rapid return on their technology investments while simultaneously boosting the productivity of end users. By streamlining the adoption process, Whatfix contributes significantly to overall organizational efficiency.

What is Newired?

Newired empowers organizations to assist users in locating resources and answers within nearly any web application, facilitating an effortless learning experience for users as they navigate tasks in real-time. It is essential to remember that the digital experience is fundamentally designed for human interaction. By offering contextual guidance and support, Newired enhances the accessibility of technology, effectively replacing fragmented documentation, tutorials, or training resources. This platform enables users to learn through hands-on experience, helping them to grasp intricate information while ensuring adherence to processes in complex internal systems. Additionally, Newired's installation is seamless, requiring no code modifications, and it can be tailored to fit specific customer requirements, making it a versatile solution for various business environments. Ultimately, Newired cultivates a more intuitive interaction with technology, fostering user confidence and competence.

Media

Media

Integrations Supported

Salesforce
Zendesk
Bullhorn
Docket
Freshdesk
Google Analytics
Guidewire
IBM TRIRIGA
Intercom
Jira
Jira Work Management
Mixpanel
Moodle
Okta
SAP Concur
SAP Store
Segment
Wistia
Workday HCM
Zapier

Integrations Supported

Salesforce
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$ 6,480 per year
Find more information on the Newired pricing page: https://www.newired.com/newired-pricing/
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Whatfix

Date Founded

2013

Company Location

San Jose

Company Website

whatfix.com

Company Facts

Organization Name

Newired

Date Founded

2017

Company Location

Italy

Company Website

www.newired.com/sourceforge-digital-adoption-platform/

Categories and Features

Customer Onboarding

Not specified

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Microlearning

Adaptive Learning
Asynchronous Learning
Built-In Course Authoring
Content Library
Progress Tracking
Quizzes

Onboarding

Course Management
Document Management
Electronic Forms
Employee Handbook
Employee Portal
Orientation Management
Self Service Portal
Task Management
Training Management

Process Documentation

Not specified

Training

Asynchronous Learning
Blended Learning
Certification Management
Corporate / Business
Learner Portal
Simulation
Synchronous Learning
eCommerce

Categories and Features

Customer Engagement

Analytics
Churn Management
Content Syndication
Feedback Collection
Gamification
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Onboarding

Document Management
Electronic Forms
Employee Handbook
Employee Portal
File Management
Job Description Management
Self Service Portal
Training Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Corporate / Business
Learner Portal
Simulation
Synchronous Learning
Training Companies
eCommerce

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