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What is Whatfix?

Whatfix serves as a digital adoption platform designed to assist organizations in delivering contemporary onboarding experiences, efficient training, and enhanced user support via contextual content. This platform enhances software solutions with remarkable simplicity, user-friendliness, and tailored experiences. Numerous Fortune 500 companies globally rely on Whatfix to achieve a rapid return on their technology investments while simultaneously boosting the productivity of end users. By streamlining the adoption process, Whatfix contributes significantly to overall organizational efficiency.

What is Nickelled?

Nickelled is an intuitive user-onboarding platform designed to simplify product tours, effectively transforming new users into loyal customers. With its code-free walkthrough creation, businesses of various sizes can swiftly onboard and convert users through engaging experiences. The platform features a user-friendly plugin that allows the development of guides on any website. Comprehensive analytics tools help businesses monitor user interaction with the guides. Additionally, Nickelled offers seamless integrations with top email, live chat, and helpdesk systems, enhancing the overall onboarding process for teams. Overall, this solution empowers companies to provide a smooth and efficient onboarding experience for their users.

Media

Media

Integrations Supported

Bullhorn
Confluence
Docket
Freshdesk
Google Analytics
Guidewire
IBM TRIRIGA
Jira
Jira Work Management
Mixpanel
Moodle
Okta
SAP Concur
SAP Store
Salesforce
Segment
Wistia
Workday HCM
Zapier
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$199.99/month
Starts at $199/mo for unlimited monthly active users.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Whatfix

Date Founded

2013

Company Location

San Jose

Company Website

whatfix.com

Company Facts

Organization Name

Nickelled

Date Founded

2014

Company Location

United Kingdom

Company Website

www.nickelled.com

Categories and Features

Customer Onboarding

Not specified

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Microlearning

Adaptive Learning
Asynchronous Learning
Built-In Course Authoring
Content Library
Progress Tracking
Quizzes

Onboarding

Course Management
Document Management
Electronic Forms
Employee Handbook
Employee Portal
Orientation Management
Self Service Portal
Task Management
Training Management

Process Documentation

Not specified

Training

Asynchronous Learning
Blended Learning
Certification Management
Corporate / Business
Learner Portal
Simulation
Synchronous Learning
eCommerce

Categories and Features

Customer Engagement

Analytics
Churn Management
Feedback Collection

Customer Experience

Analytics
Dashboard
Knowledge Management
Multi-Channel Collection

Digital Adoption Platforms

Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

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