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What is Whatfix?

Whatfix serves as a digital adoption platform designed to assist organizations in delivering contemporary onboarding experiences, efficient training, and enhanced user support via contextual content. This platform enhances software solutions with remarkable simplicity, user-friendliness, and tailored experiences. Numerous Fortune 500 companies globally rely on Whatfix to achieve a rapid return on their technology investments while simultaneously boosting the productivity of end users. By streamlining the adoption process, Whatfix contributes significantly to overall organizational efficiency.

What is Shortways?

The Shortways Assistant serves as a digital adoption platform designed to assist employees navigating multiple applications daily. Understanding the value of time, Shortways offers a user-friendly Designer interface that streamlines the process of creating, modifying, and publishing user documentation. With a range of tools, the Shortways Assistant supports employees unfamiliar with software, providing various resources such as: Interactive step-by-step guides Contextual assistance (including introductory guides, training materials, and business processes) Updates on news and new features Contextual FAQs Support request options A search functionality The ability to independently create and manage content Additionally, it features a dashboard with statistics. As a result, users are empowered to: Engage in self-training and seek help in real-time Adapt to changes and new features more efficiently Receive interactive guidance precisely when they need it Accelerate their software adoption process By utilizing Shortways, organizations can effectively digitize their training efforts and significantly decrease support call volumes by a remarkable factor of ten, ultimately fostering a more efficient and knowledgeable workforce.

Media

Media

Integrations Supported

SAP Store
Workday HCM
Confluence
Cornerstone LMS
Freshdesk
Google Analytics
Guidewire
IBM TRIRIGA
Jira
Jira Work Management
Mixpanel
Okta
Salesforce
Segment
Wistia
Zapier
Zendesk

Integrations Supported

SAP Store
Workday HCM
Cegid Talentsoft
Ivalua
Oracle Fusion Cloud ERP

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
Windows
Chromebook

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Whatfix

Date Founded

2013

Company Location

San Jose

Company Website

whatfix.com

Company Facts

Organization Name

Shortways

Date Founded

2011

Company Location

France

Company Website

shortways.com

Categories and Features

Customer Onboarding

Not specified

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Microlearning

Adaptive Learning
Asynchronous Learning
Built-In Course Authoring
Content Library
Progress Tracking
Quizzes

Onboarding

Course Management
Document Management
Electronic Forms
Employee Handbook
Employee Portal
Orientation Management
Self Service Portal
Task Management
Training Management

Process Documentation

Not specified

Training

Asynchronous Learning
Blended Learning
Certification Management
Corporate / Business
Learner Portal
Simulation
Synchronous Learning
eCommerce

Categories and Features

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-in LMS
Corporate / Business
Learner Portal
Mobile Learning
Synchronous Learning
Training Companies

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