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What is Whatnot?

Whatnot offers a specialized support team that helps both you and your customers tackle any issues related to the application or orders. The engineering team is always innovating to provide you with essential tools to efficiently manage your business on the platform. You will have opportunities to interact with your live audience, gaining immediate feedback, product suggestions, and even spontaneous song requests! By simply setting a starting price and a time frame for your auction item, you can easily step into the role of an auctioneer and kick off the excitement! Your audience will participate in a lively bidding war until one lucky bidder emerges victorious! You can also elevate your show with the thrilling giveaway option, where viewers are randomly selected for a chance to win a product of your choosing. It's convenient to obtain your pre-paid Whatnot shipping labels directly from your seller dashboard, making it easy to affix them to your packages. When it's time to collect your earnings, you can opt for either PayPal or direct deposit, ensuring a seamless transaction. With these various features and tools at your disposal, Whatnot equips you to cultivate an engaging and profitable selling experience that can lead to long-term success. This platform not only enhances connectivity with your audience but also maximizes your potential for sales growth.

What is Skeepers?

Our all-encompassing SaaS solution tackles every dimension of Customer Engagement, including management, marketing activation, and the measurement of ROI. We help brands foster a revitalized and cohesive relationship with their customers, which is essential for success in today's consumer-oriented environment. Our offerings are specifically crafted to strengthen the bond between businesses and their audiences, turning customer interactions into lucrative opportunities. We enable organizations to collect and leverage customer insights, allowing for informed, data-driven strategies that facilitate business advancement. By utilizing our integrated platform, companies can effectively gather and analyze customer feedback, transforming their clientele into priceless resources. Moreover, our technology employs artificial intelligence to boost sales both online and in physical retail spaces. Through our services, businesses can engage their target audience by executing tailored marketing campaigns across a variety of channels. We also provide an innovative platform for hosting live shopping experiences and personal sessions via live video streaming, which can be integrated into e-commerce sites and social media, further enriching customer engagement and sales opportunities. This comprehensive strategy not only keeps your brand relevant but also strengthens its presence in a rapidly changing marketplace, ensuring you adapt and thrive. Ultimately, our platform equips you with the tools necessary to navigate the complexities of modern customer relationships with confidence and efficiency.

Media

Media

Integrations Supported

BigCommerce
Chalk
Crosslist
LiveKit
Magento
PrestaShop
Primeur
Salesforce Commerce Cloud
Shopify
Statsig
WooCommerce

Integrations Supported

BigCommerce
Chalk
Crosslist
LiveKit
Magento
PrestaShop
Primeur
Salesforce Commerce Cloud
Shopify
Statsig
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Whatnot

Date Founded

2019

Company Location

United States

Company Website

www.whatnot.com/seller

Company Facts

Organization Name

Skeepers

Date Founded

2012

Company Location

France

Company Website

skeepers.io/en/

Categories and Features

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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