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What is Wheel?

Wheel offers a tailored virtual care and telehealth platform intended to support healthcare providers, digital health firms, life sciences organizations, health plans, retailers, and pharmacies in launching, scaling, and overseeing their unique virtual care programs. Central to this solution is the Wheel Horizon care enablement platform, which includes a customizable patient interface that facilitates appointment scheduling, both live and recorded consultations, secure messaging, and follow-up care, all while adhering to HIPAA regulations and SOC 2 standards. The platform integrates numerous care services, such as e-prescriptions, lab tests and analyses, insurance processing, payment systems, and remote patient monitoring, which streamline clinical workflows, reduce administrative burdens, and improve patient outcomes. In addition, Wheel provides real-time analytics and AI-powered insights that help organizations track engagement, clinical results, and return on investment, thereby aiding in the enhancement of their virtual care strategies. This comprehensive approach not only equips healthcare providers with essential tools but also promotes a significant advancement in the quality and efficacy of patient care as the healthcare landscape becomes increasingly digitized. Ultimately, Wheel’s commitment to innovation fosters a more connected and efficient healthcare experience for all stakeholders involved.

What is VirtualCare?

Our cutting-edge patient engagement platform equips healthcare professionals—ranging from primary care providers to specialists and support staff—with the tools to offer virtual care through diverse channels such as text messaging, audio-video conferencing, and secure document sharing. With VirtualCare™, essential care tasks like routine follow-ups and the sharing of lab results or prescriptions can be carried out effortlessly without requiring in-clinic visits, enabling these activities to be effectively coordinated between regular appointments. This model not only improves access for patients who might otherwise be difficult to reach due to geographic challenges or restrictions such as those imposed by COVID-19 but also provides significant benefits for individuals living in senior care facilities. By leveraging VirtualCare, healthcare providers can expand their patient capacity throughout the day, enjoy greater scheduling flexibility, and enhance the productivity of their office hours. Ultimately, this platform not only enriches the patient experience but also optimizes healthcare providers' workflows, paving the way for a more efficient healthcare system. Furthermore, it fosters a more supportive environment for both patients and clinicians, ensuring that care delivery is both effective and compassionate.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Wheel

Date Founded

2018

Company Location

United States

Company Website

www.wheel.com

Company Facts

Organization Name

Think Research

Date Founded

2006

Company Location

Canada

Company Website

www.thinkresearch.com/ca/products/virtualcare/

Categories and Features

Telemedicine

Not specified

Categories and Features

Home Health Care

Not specified

Patient Engagement

Not specified

Telemedicine

Not specified

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