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What is WhereScape?

WhereScape is a powerful solution designed to assist IT organizations, regardless of their size, in leveraging automation to expedite the construction, deployment, management, and upkeep of data infrastructure. With its automation capabilities, WhereScape is relied upon by over 700 clients globally, streamlining the process by removing monotonous and time-intensive tasks like hand-coding that typically plague data infrastructure initiatives. As a result, organizations can achieve the delivery of data warehouses, vaults, and lakes in mere days or weeks, significantly reducing the traditional timelines that often span months or even years. This efficiency not only accelerates project timelines but also enhances overall productivity within the IT sector.

What is IpSCAPE?

ipSCAPE offers state-of-the-art cloud technology designed to improve customer experiences, featuring a multitude of scalable and easily integrated options. The platform showcases a modern, intuitive user interface that simplifies the process of creating campaigns and enables real-time tracking of customer service and sales efforts. Originating from Australia, ipSCAPE caters to the diverse multi-channel communication requirements of major companies, large organizations, and governmental entities. With all communication functionalities embedded within the ipSCAPE platform, users can sidestep the complexities of complicated integrations or expensive additional features. It encompasses a wide range of communication methods, including voice calls, emails, web chats, and SMS, allowing businesses to connect with customers in their preferred ways and cultivate exceptional interactions. Furthermore, it incorporates advanced dialing and lead management capabilities to boost the efficiency of contact centers and enhance sales conversion rates. By adopting this all-encompassing system, businesses can effectively position themselves to thrive in an ever-changing marketplace, ensuring that they meet and exceed consumer expectations.

Media

Media

Integrations Supported

Amazon Redshift
Azure Synapse Analytics
Databricks
ER/Studio Enterprise Edition
Microsoft Fabric
PostgreSQL
SQL Server
Snowflake
Teradata VantageCloud
Wiiisdom Ops
Wildix

Integrations Supported

Amazon Redshift
Azure Synapse Analytics
Databricks
ER/Studio Enterprise Edition
Microsoft Fabric
PostgreSQL
SQL Server
Snowflake
Teradata VantageCloud
Wiiisdom Ops
Wildix

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WhereScape Software

Date Founded

2001

Company Location

United States

Company Website

www.wherescape.com

Company Facts

Organization Name

IpSCAPE

Date Founded

2005

Company Location

Australia

Company Website

www.ipscape.com.au

Categories and Features

Big Data

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Data Warehouse

Ad hoc Query
Analytics
Data Integration
Data Migration
Data Quality Control
ETL - Extract / Transfer / Load
In-Memory Processing
Match & Merge

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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