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What is Whisbi?

We have the ability to predict the purchasing intentions of our website visitors, enabling us to connect solely with those who truly need help—how thrilling is that? Elevate the shopping experience by seamlessly bridging the gap between online users and your physical locations, customer support hubs, or showrooms. Create genuine, immediate interactions with your brand while fostering meaningful conversations about your offerings. By engaging customers in real-time, you can enhance sales through dynamic, shoppable live streaming events. Whisbi Engage is designed to inspire, educate, and entertain customers, promoting instant engagement with your brand! Improve customer participation and enrich their experience on your website with our One-to-Many Video Broadcast feature by Whisbi. Start attracting new audiences as they explore your brand through live insights from your team, streamed directly from your site, which nurtures deeper connections and loyalty. This innovative approach not only enhances consumer engagement but also transforms the way brands communicate with their audience online.

What is Social Chat?

Attracting customers and enhancing conversion rates can be effectively achieved through engaging social livestreams paired with customized shopping experiences. By utilizing Social Chat, you can engage with shoppers in a manner akin to a physical retail environment, facilitating real-time recommendations and personalized suggestions. This innovative feature allows customers to interact not only with your brand but also with other shoppers in real time, fostering a community atmosphere. Consequently, you are likely to witness a substantial rise in both add-to-cart actions and completed purchases. Moreover, livestream events enable you to cultivate a detailed customer database, enriched by powerful analytics that track the customer journey leading to their buying choices. While it's advantageous to build a community on various social media platforms, it is crucial to recognize that you lack ownership of your audience and full control over your brand's narrative in those spaces. Social Chat, however, gives you the opportunity to take ownership of your audience on your own website, nurturing a community that you can actively engage with, ultimately transforming them into loyal customers. The inherent urgency created by live streams accelerates purchasing decisions, and with Social Chat, users can seamlessly add products to their carts and finalize their transactions with just a click. This streamlined checkout experience not only delivers immediate satisfaction but also greatly enhances conversion rates, ensuring that your marketing strategies resonate effectively. By fostering a direct relationship with your customers, you can also gather valuable feedback to refine your offerings continuously.

Media

Media

Integrations Supported

Google Analytics
Shopify

Integrations Supported

Google Analytics
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Whisbi

Date Founded

2009

Company Location

Spain

Company Website

whisbi.com

Company Facts

Organization Name

Social Chat

Date Founded

2021

Company Location

United States

Company Website

onsocialchat.com

Categories and Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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