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What is WiFi Signal?

Monitor your Wi-Fi network's connectivity to obtain crucial information for addressing issues related to performance and connection stability. You have the ability to tailor the information you wish to see through a customizable display pattern, which allows you to dictate both the format and the order of the data shown. Stay informed with alerts about changes in your Wi-Fi status, such as when devices join or leave the network, or switch between access points, among other updates. WiFi Signal provides detailed insights into your Wi-Fi connection while evaluating the signal quality your network delivers. Furthermore, it can pinpoint and recommend alternative channels to reduce interference from nearby wireless networks, ultimately improving your Wi-Fi performance. Given the limited space available in your system menu bar, WiFi Signal empowers you to customize which information is visible, how it is presented, and its arrangement, ensuring quick access to the information you consider most vital. This level of customization guarantees that users can emphasize the details that are most relevant to their everyday activities while navigating their networks. Overall, the tool is designed to enhance user experience and streamline connectivity management.

What is Support Robotics?

Support Robotics offers an intelligent approach to tackling home Wi-Fi issues, which have become the primary reason for over fifty percent of all technical support inquiries made to internet service providers. This innovative solution features a self-service application alongside a remote support portal, bridging the gaps that current diagnostic tools leave behind, enabling both customers and support representatives to swiftly address Wi-Fi challenges. It seamlessly integrates with the existing functionalities of your router, customer care application, or network infrastructure. Moreover, Support Robotics empowers your helpdesk agents to access the customer's router during broadband outages, allowing them to conduct diagnostics across multiple facets. By providing your support agents with the ability to view the situation from the customer's perspective, it offers a level of insight comparable to an on-site visit, thereby enhancing the overall customer experience. Ultimately, this tool not only streamlines the troubleshooting process but also fosters a deeper connection between service providers and their clients.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$129 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$55 - $75 /month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intuitibits

Company Location

United States

Company Website

www.intuitibits.com/products/wifisignal/

Company Facts

Organization Name

Support Robotics

Date Founded

2017

Company Website

www.supportrobotics.com

Categories and Features

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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