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What is WildMetrix?

Presenting the newest iteration of WildMetrix™ specifically designed for Microsoft® Server solutions and applications, this tool aims to deliver real-time performance metrics while significantly improving troubleshooting functionalities. By transforming the approach to pinpointing and rectifying network application issues, it has the potential to decrease downtime by as much as 70%. Users can deploy customized solution packs tailored to particular products, roles, and features, thus ensuring that their specific requirements are met. The platform offers extensibility features, allowing for the development of solutions that work seamlessly with both new applications and legacy systems. Experience comprehensive monitoring capabilities that encompass applications, servers, storage, networks, and visualization, all within a unified and efficiently designed interface. The "At-A-Glance" dashboards are specifically optimized for larger display screens, providing enhanced visibility throughout the entire technology stack. WildMetrix stands at the forefront of IT monitoring, analytics, and troubleshooting software, effectively meeting the complex demands of today’s dynamic environments. This innovative platform empowers IT professionals with real-time decision support, enabling rapid identification and resolution of pressing issues. With its live streaming architecture and contextual drill-down dashboard capabilities, user experience and operational efficiency are significantly improved. In summary, WildMetrix™ not only sets a benchmark in performance management but also equips organizations with the tools needed to navigate and overcome challenges in an ever-evolving technological landscape, thereby ensuring they remain competitive and resilient.

What is RouteThis?

Our platform provides both agents and customers with automated diagnostics for home networks, coupled with easy-to-follow troubleshooting instructions, so they can identify the root cause of WiFi connectivity issues and resolve them on their first attempt. The RouteThis Discovery App leverages the user's mobile device to collect extensive data regarding the setup and conditions of the home network, allowing it to automatically identify the core issues that may lead to WiFi disruptions. Additionally, the RouteThis Dashboard acts as a centralized hub, giving agents instant access to the status of the customer's home network and offering clear directives for addressing the identified problems, which facilitates remote resolution capabilities. Moreover, as part of the RouteThis Discovery App, RouteThis Self-Help provides users with thorough, step-by-step assistance to address specific challenges detected within their home networks, ensuring a more intuitive experience. This combination of features not only boosts operational efficiency but also greatly enhances customer satisfaction by enabling faster resolutions, ultimately leading to a more seamless interaction for all users involved. By integrating these tools, we are committed to reducing the frustration often associated with connectivity issues.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

WildMetrix

Company Location

United States

Company Website

www.wildmetrix.com

Company Facts

Organization Name

RouteThis

Date Founded

2013

Company Location

Canada

Company Website

routethis.com/platform/

Categories and Features

IT Management

Capacity Monitoring
Event Logs
Remote Access
User Activity Monitoring

Categories and Features

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