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What is Wind River Helix Virtualization Platform ?

Wind River® Helix™ Virtualization Platform enables the integration of various operating systems and applications with differing criticality levels onto a unified edge computing software solution. This approach not only enhances security and simplifies management but also ensures that critical infrastructure in sectors such as aerospace, defense, industrial, and medical is well-equipped for the future. As industries are compelled to transition to cloud-based systems and contemporary software, they still face the challenge of upholding their legacy applications. The Helix Platform effectively supports the coexistence of legacy software alongside newer applications, preserving essential functionalities. Additionally, it delivers the advantages of a scalable and agile infrastructure across diverse edge devices, facilitating improved performance and adaptability. In sectors with stringent regulations, the platform offers essential features for robust space and time partitioning, allowing multiple workloads to operate simultaneously without the need for extensive certification processes. This capability ensures that organizations can innovate while maintaining compliance and operational efficiency.

What is BMC Helix Enterprise Service Management?

BMC Helix Enterprise Service Management (ESM) is a cloud-based Software as a Service (SaaS) platform designed to enhance user interactions by utilizing intelligent automation and seamless workflows, along with rapid customization capabilities. This innovative solution enables businesses to deliver an all-encompassing service management system that goes beyond IT, integrating various functions such as human resources, facilities management, finance, security, customer support, and agile development operations. By simplifying the challenges linked to personnel, applications, workflows, and communication in both cloud and hybrid settings, it effectively optimizes processes. The deployment of BMC Helix ESM allows organizations to boost overall efficiency, encourage teamwork, and speed up service response times by leveraging AI and machine learning for incident autocorrelation, significantly reducing the need for manual interventions. Additionally, the platform features cutting-edge technologies like AI, machine learning, and robotic process automation to enhance workflows, refine real-time data insights, and enable proactive problem-solving. Furthermore, it supports both agile and traditional DevOps practices, offering a comprehensive set of tools for automating service requests, managing demand, and more, ultimately empowering businesses to quickly respond to evolving requirements. As a result, this flexibility helps organizations maintain a competitive edge in an increasingly dynamic digital environment, ensuring they can thrive amidst constant change.

Media

Media

Integrations Supported

Azure DevOps Server
BMC Helix Digital Workplace
Check Point IPS
Check Point Infinity
Jira
Rapita Verification Suite
VxWorks

Integrations Supported

Azure DevOps Server
BMC Helix Digital Workplace
Check Point IPS
Check Point Infinity
Jira
Rapita Verification Suite
VxWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wind River

Date Founded

1981

Company Location

United States

Company Website

www.windriver.com/products/helix

Company Facts

Organization Name

BMC

Date Founded

1980

Company Location

United States

Company Website

www.bmc.com/it-solutions/service-management.html

Categories and Features

Categories and Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

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