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What is Wind River Helix Virtualization Platform ?

Wind River® Helix™ Virtualization Platform enables the integration of various operating systems and applications with differing criticality levels onto a unified edge computing software solution. This approach not only enhances security and simplifies management but also ensures that critical infrastructure in sectors such as aerospace, defense, industrial, and medical is well-equipped for the future. As industries are compelled to transition to cloud-based systems and contemporary software, they still face the challenge of upholding their legacy applications. The Helix Platform effectively supports the coexistence of legacy software alongside newer applications, preserving essential functionalities. Additionally, it delivers the advantages of a scalable and agile infrastructure across diverse edge devices, facilitating improved performance and adaptability. In sectors with stringent regulations, the platform offers essential features for robust space and time partitioning, allowing multiple workloads to operate simultaneously without the need for extensive certification processes. This capability ensures that organizations can innovate while maintaining compliance and operational efficiency.

What is BMC HelixGPT?

BMC HelixGPT is an advanced generative and agentic AI platform that modernizes IT service and operations management by automating tasks that previously required human expertise. It deploys intelligent, autonomous agents that converse naturally with users, resolve requests, surface insights, and recommend remediation steps across ITSM and ITOM environments. The platform enhances operational resilience by evaluating change risks, detecting vulnerabilities, and clustering incidents to identify systemic issues before they escalate. Its AI-driven conversation models provide accurate, context-rich responses that improve self-service effectiveness and reduce ticket load. HelixGPT empowers organizations to build custom agents tailored to departmental needs, enabling scalable automation without specialized development skills. By curating operational data and knowledge automatically, it accelerates reporting, enhances troubleshooting, and drives faster resolutions. The platform supports deployment on-premises or across multiple clouds, giving enterprises the flexibility to align with their existing AI provider such as OpenAI, Microsoft, or Google. HelixGPT also ensures humans stay in control, blending autonomous support with guided oversight to maintain service quality and compliance. With its ability to reduce toil, streamline workflows, and proactively manage risk, the platform significantly lowers operational costs while increasing IT productivity. Ultimately, BMC HelixGPT enables enterprises to modernize ServiceOps, deliver better user experiences, and innovate at the speed of AI.

Media

Media

Integrations Supported

Check Point IPS
Check Point Infinity
Rapita Verification Suite
VxWorks

Integrations Supported

BMC Helix Business Workflows
BMC Helix Digital Workplace
BMC Helix Operations Management
Microsoft Teams
NovelVox Agent Accelerator
Skype
Slack

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Wind River

Date Founded

1981

Company Location

United States

Company Website

www.windriver.com/products/helix

Company Facts

Organization Name

BMC Helix

Date Founded

2025

Company Location

United States

Company Website

www.helixops.ai/products/helixgpt.html

Categories and Features

IoT Security

Not specified

Categories and Features

Agentic AI

Not specified

Chatbot

Not specified

Conversational AI

Not specified

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