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What is Windstream Enterprise UCaaS?

For savvy IT and business professionals, contemporary communication strategies are inherently based in the cloud. As fully remote teams become more prevalent, it is crucial for virtual workers to maintain seamless connectivity, enabling collaboration through all essential tools required for their responsibilities. Unified Communications as a Service (UCaaS) encapsulates this idea by delivering dependable, cloud-based solutions that can be deployed more rapidly and at a reduced expense compared to traditional on-premises options. Available through Windstream Enterprise, UCaaS consolidates a range of enterprise communication tools, including audio and video conferencing, messaging, and collaborative web features. By integrating these diverse tools, UCaaS greatly enhances organizational workflows, increases operational efficiency, and drives overall productivity. Moreover, when combined with Contact Center as a Service (CCaaS), it forms a comprehensive solution for customer service, making it an indispensable resource for businesses striving to refine their communication approaches. This synergy ultimately cultivates a more agile and responsive organization, one that is better prepared to tackle the challenges posed by today’s dynamic marketplace. In a world where adaptability is key, leveraging these cloud-based solutions can significantly elevate a company's competitive edge.

What is Synkato?

Synkato functions as a comprehensive unified communications (UCaaS) platform designed specifically for modern businesses. It facilitates effortless collaboration by integrating multiple communication channels and tools into one unified interface. Through Synkato, organizations benefit from a cloud-based telephone system that includes a flexible softphone, enabling teams to engage in calls and messaging from nearly any location. This solution not only enhances overall productivity but also improves the quality of interactions among team members and clients. The platform’s Chat+ feature further boosts user participation by supporting discussions in public forums, team collaborations, and private messaging. Moreover, it empowers businesses to create workflows for customer communication through text messages. Synkato also simplifies operations by incorporating video conferencing features, allowing users to easily plan meetings or start impromptu video calls with just a few clicks, accommodating an unlimited number of participants. To top it off, the platform prioritizes customer satisfaction by offering a suite of advanced contact center tools aimed at improving the client experience. In essence, Synkato combines all these functionalities to ensure that businesses can function more effectively while keeping customer needs at the forefront of their operations. This holistic approach ultimately positions Synkato as an indispensable tool for enterprises striving for excellence in communication and collaboration.

Media

Media

Integrations Supported

Kerauno
Microsoft 365
Microsoft Azure
Windstream Enterprise CCaaS
Zoom

Integrations Supported

Kerauno
Microsoft 365
Microsoft Azure
Windstream Enterprise CCaaS
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Windstream Enterprise

Company Location

United States

Company Website

www.windstreamenterprise.com/products/ucaas/

Company Facts

Organization Name

axiatp

Company Location

United States

Company Website

www.axiatp.com/synkato/

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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