Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Insightful Reviews & Ratings
    707 Ratings
    Company Website
  • Careerminds Reviews & Ratings
    46 Ratings
    Company Website
  • ALMobile Reviews & Ratings
    29 Ratings
    Company Website
  • iTacit Reviews & Ratings
    46 Ratings
    Company Website
  • LS Retail Reviews & Ratings
    212 Ratings
    Company Website
  • RemotePeople Reviews & Ratings
    546 Ratings
    Company Website
  • Monitask Reviews & Ratings
    358 Ratings
    Company Website
  • Bridgit Reviews & Ratings
    80 Ratings
    Company Website
  • Edgefinity IoT Reviews & Ratings
    6 Ratings
    Company Website
  • Planfix Reviews & Ratings
    58 Ratings
    Company Website

What is Wisdom WFM?

Wisdom WFM stands out as the most dependable and user-friendly method for effectively managing your workforce. With this system, you can effortlessly achieve agent satisfaction, minimize wait times, and enhance overall productivity. As a pioneer in AI-driven Workforce Management, Wisdom WFM was the first to leverage actual data for accurate forecasting and remains the sole provider with this unique capability. The platform employs an advanced AI solution that meticulously examines every transaction detail, enabling it to predict and schedule communications across chat, phone, and email. This all-encompassing solution has consistently demonstrated its ability to lower wait times, decrease customer complaints, and elevate the job satisfaction of your front-line employees, ultimately fostering a more efficient work environment. By choosing Wisdom WFM, you not only optimize workforce management but also contribute to a positive organizational culture.

What is Crowd Wisdom?

Crowd Wisdom® transcends the typical boundaries of an online education platform, having earned recognition from Talented Learning as the premier selection for corporate extended enterprise programs, and it spearheads the most advanced professional training and development efforts on a global scale. Its remarkable flexibility not only boosts user engagement but also seamlessly integrates with various corporate educational structures and divisions. Create a holistic learning portal that houses all available courses and certifications. Customize, manage, and track education and certification processes within a unified interface that includes sections specifically designed for different channel partners, each with unique administrative capabilities. Leverage the cutting-edge analytics reporting features in your learning platform, which boast real-time dashboards that provide a visual overview of crucial learning activities and performance indicators. This robust learning solution is architected to propel the educational goals of diverse global audiences, ensuring a smooth and efficient experience for every user. Ultimately, Crowd Wisdom® empowers organizations to cultivate a culture of continuous learning and development, paving the way for sustainable growth and innovation.

Media

Media

Integrations Supported

Integrations Supported

Cisco Webex
Momentive Software
PayPal

API Availability

API Availability

Pricing Information

$2000.00/month/user

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

L3 Prime

Date Founded

2002

Company Location

Canada

Company Website

wisdomwfm.com

Company Facts

Organization Name

Momentive Software

Company Location

United States

Company Website

www.crowdwisdomlms.com

Categories and Features

Workforce Management

Budgeting & Forecasting
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Continuing Education

Not specified

Learning Management Systems (LMS)

Asynchronous Learning
Blended Learning
Corporate / Business
Gamification
Learner Portal
Mobile Learning
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce

Popular Alternatives

Popular Alternatives

Axis LMS Reviews & Ratings

Axis LMS

Atrixware
Classroom24-7 LMS Reviews & Ratings

Classroom24-7 LMS

Classroom24-7
Wisdom Share Reviews & Ratings

Wisdom Share

Mentor Resources, Inc.
myLearningPointe Reviews & Ratings

myLearningPointe

Netsmart Technologies
SuperMind Reviews & Ratings

SuperMind

Shanghai Yushu Technology